Summary
Overview
Work History
Education
Skills
Websites
References
Activities
Timeline
Generic

Caryn Konrad

Wildwood,USA

Summary

Executive Assistant with extensive experience in delivering high-level administrative support. Expertise in optimizing operational workflows, ensuring regulatory compliance, and enhancing efficiency through streamlined processes. Proficient in coordinating complex meetings and travel arrangements across various time zones while managing executive schedules. Demonstrates strong problem-solving skills and a proactive approach to driving continuous improvements.

Overview

31
31
years of professional experience

Work History

Executive Assistant

Aetna/CVS Health
Hartford, CT
01.2016 - 08.2023
  • Managed complex executive calendars to prioritize appointments and meetings efficiently.
  • Arranged domestic and international travel, coordinating flights, accommodations, and itineraries.
  • Acted as liaison between executives and stakeholders, managing correspondence and reports.
  • Organized meetings and events, preparing agendas and recording minutes for accurate documentation.
  • Assisted with project management by tracking timelines and ensuring timely deliverables.
  • Processed expense reports while monitoring budgets for compliance with organizational standards.
  • Handled sensitive documents and communications with utmost discretion and confidentiality.
  • Oversaw office operations, including supply orders and maintaining vendor relations.

Executive Assistant/Office Manager

United Egg Producers
Alpharetta, GA
01.2004 - 01.2016
  • Provided administrative and technical support to the President/CEO and staff, managing office operations.
  • Coordinated Executive Conferences for 200+ attendees, handling venue contracts, travel, budgeting, and entertainment.
  • Managed EGGPAC Political Action Campaign, meeting financial goals.
  • Maintained a database of over 1,000 contacts and managed mass mailings and a monthly newsletter sent to 1,000+ members.
  • Handled extensive project and calendar management using Microsoft Word, Excel, and PowerPoint.

Office Manager/Coordinator

Affinis Hospice
Gainesville, GA
01.2011 - 01.2012
  • Managed office operations and served as liaison for nursing staff, social workers, and chaplain to ensure compliance with state regulations.
  • Coordinated bi-weekly meetings, providing updates to the Medical Director on patient care plans.
  • Maintained and validated patient records using SunCoast database, overseeing physician orders and certifications.
  • Conducted site visits and educational services for hospice patients.
  • Achieved Medicare Certification and State Licensing survey in 2012 with zero deficiencies due to accurate record keeping.

Accounting Clerk

Padgett Business Services
Roswell, GA
01.2009 - 01.2011
  • Provided accounting clerk services to Senior Accounting Clerk and President.
  • Managed client financial records for yearly tax planning utilizing QuickBooks.
  • Maintained employee payroll records using QuickBooks.
  • Experience with GA Department of Revenue on-line tax preparation and filing system.

Executive Assistant

GM Voices
Alpharetta, GA
01.2006 - 01.2009
  • Provided administrative and technical support for the President/CEO.
  • Maintained expense reports and managed company bank accounts utilizing online banking.
  • Managed all marketing preparations for the 10-12 yearly trade shows including registration, booth, logistics, travel arrangements and signage.
  • Managed marketing budget.

Various Roles

Aetna
Hartford, CT
01.1993 - 01.2003
  • Business Information Specialist, Aetna US Healthcare (03/02 - 12/03): Analyzed reimbursement proposals for physician and facility contracts to reduce service costs. Conducted contract research and analysis using Microsoft Excel and gathered confidential data for management.
  • Retirement Services IT System Support Specialist I (02/95 - 08/97): Provided administrative and technical support to the manager and a team of 60. Planned meetings, managed calendars, and prepared budget and expense reports using Excel. Maintained confidential personnel files in coordination with HR.
  • Executive Assistant, Aetna International (11/93 - 02/98): Supported the CFO's office, managing international travel and preparing reports and presentations. Coordinated projects, meetings, and calendar management for global operations.

Education

CNA Certification -

New London Adult Education
New London, CT
01.2025

Associates Degree - Office Administration

Three Rivers Technical Community College
Norwich, CT
06.1993

Skills

  • Business reporting, analysis, and expense tracking
  • Communication and collaboration software
  • Organization, time, and project management
  • Proprietary and cloud technology solutions
  • Customer, employee, and patient care
  • Process improvements
  • Marketing and direct mail cadences
  • Interpersonal communications
  • Business discretion and confidentiality
  • Proficient in Microsoft Office Suite

References

Available upon request

Activities

  • AASN Member/Lead Technology Role
  • WIT Member
  • Change Ambassador Member

Timeline

Executive Assistant

Aetna/CVS Health
01.2016 - 08.2023

Office Manager/Coordinator

Affinis Hospice
01.2011 - 01.2012

Accounting Clerk

Padgett Business Services
01.2009 - 01.2011

Executive Assistant

GM Voices
01.2006 - 01.2009

Executive Assistant/Office Manager

United Egg Producers
01.2004 - 01.2016

Various Roles

Aetna
01.1993 - 01.2003

CNA Certification -

New London Adult Education

Associates Degree - Office Administration

Three Rivers Technical Community College

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