Caryn Marrow
Raleigh,NC
Summary
Dynamic and results-driven professional with experience at Walmart Distribution Center, excelling in heavy lifting and quality control. Proven ability to enhance team collaboration and optimize workflow, ensuring accurate inventory management and safety compliance. Recognized for exceptional problem-solving skills and a commitment to maintaining organized work environments. Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty. Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
2022
2022
years of professional experience
Work History
Truck Loader
Walmart Distribution Center
- Utilized forklifts and pallet jacks to streamline loading and unloading processes.
- Ensured accurate inventory counts during loading processes to minimize discrepancies.
- Collaborated with team members to optimize workflow and enhance productivity during shift operations.
- Enhanced safety compliance through maintaining clean and organized work areas.
Expo Runner
George’s of Henderson
- Ensured high-quality customer service through prompt responses.
- Coordinated timely delivery of food and beverage items to ensure smooth operational flow.
- Maintained cleanliness and organization of work areas, adhering to health and safety standards.
- Collaborated with kitchen staff to prioritize orders and optimize service efficiency.
- Adapted quickly to changing priorities during high-volume events, ensuring consistent service delivery.
- Monitored dining area to ensure guest satisfaction, addressing concerns as they arose.
- Ensured order accuracy for guest satisfaction, double-checking plates before delivery.
- Assisted wait staff with table setting by fetching and placing tableware, eating utensils and napkins.
- Communicated food orders to chefs to execute priorities and special requests.
Retail Sales Associate
Louisburg Walmart
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to promote visibility and accessibility of products.
- Processed transactions accurately using point-of-sale systems to ensure efficient checkout procedures.
- Collaborated with team members to replenish stock and maintain inventory levels throughout the store.
- Trained new associates on store policies, customer service standards, and operational procedures.
- Resolved customer complaints professionally, fostering positive relationships and brand loyalty.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Host
Mayflower Seafood Restaurant
05.2017 - 02.2022
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system to optimize seating arrangements.
- Provided menu information and answered guest inquiries effectively.
- Collaborated with waitstaff to enhance service flow during peak hours.
- Supported special event coordination through setup and guest assistance.
- Learned restaurant policies and procedures to ensure compliance and efficiency.
- Adapted quickly to changing situations in a fast-paced environment.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
Vance County High School
Henderson, NCSkills
- Heavy lifting proficiency
- Shipping and receiving procedures
- Workplace cleanliness standards
- Pallet jack handling
- Barcode scanning proficiency
- Pallet jack safety
- Shrink wrapper use
- Quality control awareness
- Hazardous materials handling
- Load securing techniques
- Problem-solving capacity
- Able to lift number lbs
- Forklift certified
- Barcode scanning
- Forklift operation
- Pallet jack operation
- Sorting and labeling
- Freight handling
- Warehouse safety
- Material handling equipment
- Weight distribution
- Quality control
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Effective communication
- Adaptability and flexibility
- Team coordination
Timeline
Host
Mayflower Seafood Restaurant
05.2017 - 02.2022
Truck Loader
Walmart Distribution Center
Expo Runner
George’s of Henderson
Retail Sales Associate
Louisburg Walmart
Vance County High School
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