Carys Thuma
Trinity
Summary
Dynamic professional with a proven track record at Zim Zari, excelling in customer service and problem-solving. Enhanced guest satisfaction by resolving complaints swiftly and optimizing reservation systems. Skilled in teamwork and communication, trained staff effectively, and maintained high standards in fast-paced environments. Dependable and calm under pressure, consistently delivering exceptional results.
Overview
1
1
year of professional experience
Work History
Front-of-House Work (multiple Positions)
Zim Zari
06.2025 - Current
- Managed guest reception and ensured a warm welcome for all visitors.
- Coordinated booking and reservation systems to optimize guest flow.
- Maintained facility cleanliness and functionality, coordinating maintenance as needed.
- Resolved guest feedback and complaints promptly, ensuring satisfaction.
- Communicated effectively with staff to ensure smooth operations.
- Monitored dining areas to ensure compliance with health and safety standards.
- Trained new staff on front-of-house procedures and customer service protocols.
- Collaborated with management to implement improvements based on customer feedback.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Assistant Teacher
Excel Creative Learning Academy
06.2024 - 06.2025
- Assisted in lesson preparation by organizing materials and resources for classroom activities.
- Supported individual student learning by providing tailored assistance during group and independent tasks.
- Facilitated classroom activities that promoted social skills and teamwork among students.
- Collaborated with lead teachers to develop engaging lesson plans that met diverse student needs.
- Maintained an organized classroom environment that encouraged student participation and focus.
- Supervised recess, lunch and daily student intake and dismissal.
Education
Bachelor of Science - Physics
University of Florida
Gainesville05-2029
High School Diploma -
J.W. Mitchell High School
Trinity, FL06-2025
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Dependable and responsible
- Multitasking
- Excellent communication
- Calm under pressure
Timeline
Front-of-House Work (multiple Positions)
Zim Zari
06.2025 - Current
Assistant Teacher
Excel Creative Learning Academy
06.2024 - 06.2025
Bachelor of Science - Physics
University of Florida
High School Diploma -
J.W. Mitchell High School