Cas Arias
San Francisco
Summary
I'm a dedicated barista with proven skills in customer service and attention to detail. I'm very committed to maintaining high standards of quality and cleanliness while ensuring exceptional beverage preparation. Known within colleagues for my problem-solving abilities and effective communication, which contributes to the significant improvements in workflows and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Barista
Empresso Coffeehouse
Stockton
02.2024 - 08.2025
- Consistently maintained high standards of quality in every drink made, ensuring customer satisfaction
- Successfully poured pints of beers in midst of rushes
- Maintained cleanliness and organization of the coffee bar area at all times
- Responded effectively to customer complaints or concerns by listening attentively and resolving issues promptly
Barista
Brew House Coffee
Lodi
11.2024 - 07.2025
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their needs promptly
- Maintained cleanliness and organization of the coffee bar area at all times for a pleasant customer experience
- Efficiently operated espresso machines, grinders, and other equipment to produce consistent and delicious coffee drinks
- Swiftly crafting cocktail beverages based on house recipes, pour beer pints in timely manner
Barista
Zocalo Cafe
San Leandro
06.2022 - 01.2023
- Consistently maintained high standards of quality in every drink made, ensuring customer satisfaction
- Participated in regular staff meetings to discuss improvements in operations and share feedback from customers
- Created visually appealing breakfast and deli sandwiches along with beverages by following the recipes at a high speed.
- Maintained a clean work environment by regularly sanitizing countertops, utensils, and equipment handles.
Shift Leader
Starbucks
San Leandro
10.2020 - 06.2022
- Trained and mentored a team of baristas, ensuring consistent delivery of high-quality coffee beverages and exceptional customer service
- Managed inventory levels, reducing waste by 60% through accurate forecasting and ordering
- Maintained cleanliness and organization of the coffee bar area, exceeding health code standards
- Created an efficient workflow for beverage preparation that reduced wait times by 50%
- Resolved customer complaints promptly and effectively, ensuring positive experiences for all patrons
Front Desk Receptionist
Badminton Academy
Pleasanton
08.2021 - 12.2021
- Greeted and welcomed guests, providing a positive first impression of the company
- Maintained cleanliness and organization of the front desk area at all times
- Responded promptly to customer inquiries in person, via phone or email, resolving issues effectively
Education
Associate's degree - Digital Media
San Joaquin Delta College
Stockton, CA05.2025
Bachelor of Arts - Cinema
San Francisco State University
San Francisco, CASkills
- Food safety
- Digital media production
- Coffee Experience
- Team Work
- Organizational Skills
- Reliability
- Customer service
Languages
Spanish
Professional
References
References available upon request.
Timeline
Barista
Brew House Coffee
11.2024 - 07.2025
Barista
Empresso Coffeehouse
02.2024 - 08.2025
Barista
Zocalo Cafe
06.2022 - 01.2023
Front Desk Receptionist
Badminton Academy
08.2021 - 12.2021
Shift Leader
Starbucks
10.2020 - 06.2022
Associate's degree - Digital Media
San Joaquin Delta College
Bachelor of Arts - Cinema
San Francisco State University
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