Casan Williams
Katy,TX
Summary
Seasoned security team member with advanced understanding of facility, grounds, personnel and asset security practices. Highly observant and diligent with high integrity, strong attention to detail and excellent problem-solving abilities. Trained in weapons, defensive tactics and conflict de-escalation techniques.
Overview
1
1
year of professional experience
Work History
Floor Guard
Sarah Gutierrez
Houston, TX
04.2024 - Current
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Reported any unusual occurrences or violations to supervisors for further investigation.
- Inspected fire extinguishers regularly for functionality and compliance with standards.
- Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Provided assistance to customers in need while maintaining order in public areas.
- Conducted regular patrols of assigned areas to detect any signs of criminal activity or vandalism.
- Investigated disturbances, suspicious activities, and security breaches to determine appropriate action.
- Patrolled crowds during events to preserve order and promote security.
- Coordinated with local law enforcement agencies when required for specific tasks and operations.
- Communicated effectively with staff members as well as guests concerning security matters.
- Recorded all activities including incidents, inspections, investigations in log books accurately.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Monitored entrances and exits with metal detectors when necessary.
- Maintained high levels of alertness throughout shifts.
- Checked employee badges upon entrance and exit from the building for proper authorization.
- Explained security protocols to employees and guests to promote readiness for emergency situations.
- Provided friendly and professional assistance to employees, visitors and customers.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
Food Runner
Sarah Merino
Houston, Texas
06.2024 - 01.2025
- Monitored food quality before serving, ensuring all dishes met establishment standards.
- Supported serving staff in delivering accurate and well-presented food orders.
- Helped maintain organization of walk-in coolers and freezers according to health department regulations.
- Resolved customer complaints quickly and efficiently while adhering to company policies.
- Provided exceptional customer service, responding promptly to requests and concerns.
- Managed multiple food orders simultaneously, prioritizing based on cooking time and customer needs.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Greeted guests with friendliness and professionalism.
- Stocked customer service stations with paper products or beverage preparation items.
- Assisted in training new staff members on restaurant operations and procedures.
- Assisted servers in setting up tables for guests.
- Helped in training new food runners, sharing best practices and operational knowledge.
- Communicated with chefs regarding potential menu changes or specials for the day.
- Stocked service stations with ice, napkins and straws.
- Removed trays and stacked dishes for return to kitchen after finished meals.
Education
Some College (No Degree) -
Sam Houston State University
Huntsville, TXSkills
- Incident reporting
- Security systems
- First aid proficiency
- Surveillance monitoring
- Entrance monitoring
- Team player
- Multitasking
- Time management
- Time management abilities
- Excellent communication
Timeline
Food Runner
Sarah Merino
06.2024 - 01.2025
Floor Guard
Sarah Gutierrez
04.2024 - Current
Some College (No Degree) -
Sam Houston State University