Summary
Overview
Work History
Education
Skills
Timeline
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Casandra Aguillon

Royse City,TX

Summary

Highly motivated bilingual Medical Assistant with proven history of medical experience. Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Striving for perfect customer service during each patient interaction to improve satisfaction ratings and patient retention.

Overview

6
6
years of professional experience

Work History

Medical Assistant

Ancillary Experts
05.2023 - 08.2024
  • Expedited insurance claim processing through thorough documentation of treatments rendered and follow-up communications with insurers when necessary.
  • Directed patients to exam rooms, fielded questions, and prepared for examinations.
  • Performed medical records management, including faxing, scanning documents, and billing exams preforms.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Assisted in the accurate diagnosis of allergies by performing skin prick tests and immunotherapy on patients.

Medical Assistant

MD Progressive Care
06.2021 - 01.2022
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Conducted patient follow-up calls to monitor treatment progress and answer any questions.

Medical Assistant

Dallas Medical Partners
03.2020 - 07.2021
  • Improved clinic workflow by efficiently triaging incoming calls, directing inquiries to appropriate personnel, and managing urgent requests.
  • Enhanced patient satisfaction by providing personalized and attentive care as a Concierge Medical Assistant.
  • Organized medical supply inventory effectively, preventing shortages that could disrupt patient care or clinical operations.
  • Administered vaccinations safely, adhering to strict protocols while providing reassurance to concerned patients.

Medical Assistant

Md Kids Pediatrics
08.2018 - 03.2020
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.

Education

Medical Assistant

PCI Health Training Center
Dallas, TX
07.2017

High School Diploma -

Royse City High School
Royse City, TX
06.2016

Skills

  • CPR
  • EMR
  • Phlebotomy
  • Patient Assessments
  • Insurance Verification
  • Vital signs monitoring
  • Medical terminology knowledge
  • Clinical Documentation
  • Immunization Administration
  • Specimens collection and processing
  • Medical billing and coding

Timeline

Medical Assistant

Ancillary Experts
05.2023 - 08.2024

Medical Assistant

MD Progressive Care
06.2021 - 01.2022

Medical Assistant

Dallas Medical Partners
03.2020 - 07.2021

Medical Assistant

Md Kids Pediatrics
08.2018 - 03.2020

Medical Assistant

PCI Health Training Center

High School Diploma -

Royse City High School

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Casandra Aguillon