Wendy Desilet
Jefferson,GA
Summary
Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.
Overview
15
15
years of professional experience
Work History
General Manager
Flynn Restaurant Group
01.2024 - Current
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget implementations, employee reviews, training, and schedules.
Visual Inspector
SKBA
10.2021 - 01.2024
- Maintained accurate records of inspected items, tracking defect trends and contributing to ongoing process improvements.
- Assisted in the development of comprehensive training materials for new hires, improving their understanding of visual inspection techniques and protocols.
- Streamlined inspection procedures, implementing best practices for increased efficiency and accuracy in visual assessments.
General Manager
Flynn Restaurant Group
03.2021 - 10.2021
- Created a welcoming atmosphere for guests by maintaining a clean and organized dining area, leading to positive reviews on social media platforms.
- Trained and mentored staff members, fostering a positive work environment that encouraged teamwork and collaboration.
- Managed inventory levels to minimize waste and reduce costs while ensuring consistent product availability.
General Manager
NPC International, Pizza Hut
07.2010 - 03.2021
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
Diploma - Medical Assisting
Nation Education Center
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
Timeline
General Manager
Flynn Restaurant Group
01.2024 - Current
Visual Inspector
SKBA
10.2021 - 01.2024
General Manager
Flynn Restaurant Group
03.2021 - 10.2021
General Manager
NPC International, Pizza Hut
07.2010 - 03.2021
Diploma - Medical Assisting
Nation Education Center
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