Casandra Garcia
Aurora,CO
Summary
Proven Aircraft Maintenance Technician with a history at the United States Air Force, adept in operational oversight and professional written communication. Excelled in enhancing debriefing effectiveness and streamlining certification processes, demonstrating a composed presence and expertise in Microsoft Excel. Achieved significant improvements in training and operational efficiency, showcasing a commitment to excellence and customer service.
Overview
7
7
years of professional experience
Work History
Aircraft Maintenance Technician
United States Air Force, USAF
, Japan
10.2018 - 10.2024
- Inspected aircraft components to detect any signs of wear or malfunctioning.
- Directed operational activities for large-scale debriefing group.
- Verified accuracy of documents including After Action Reports and Mission Reports before authorization.
- Coordinated dialogue between senior management and team members about the current mission.
- Instituted protocols to enhance the effectiveness of debriefings.
- Organized and coordinated training sessions for new employees.
- Conducted assessments to determine skill gaps of existing personnel.
- Updated and managed records of employee training efforts in the company’s database system.
- Developed automated processes to manage certification tracking effectively.
Cashier
Safeway
Aurora, CO
02.2018 - 09.2018
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Balanced daily transactions on a computerized point-of-sale system.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
Education
High School Diploma -
Elevate Academy
Denver, CO05-2017
Some College (No Degree) -
University of Maryland Global Campus
Hyattsville, MDSkills
- Operational Oversight
- Professional Written Communication
- Customer Service
- Product Presentation
- Composed Presence
- Back office operations
- Accurate Transaction Tracking
- Microsoft Excel
- Microsoft outlook
- Administrative Support
Timeline
Aircraft Maintenance Technician
United States Air Force, USAF
10.2018 - 10.2024
Cashier
Safeway
02.2018 - 09.2018
High School Diploma -
Elevate Academy
Some College (No Degree) -
University of Maryland Global Campus
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