Casandra Gardner
Tampa
Overview
25
25
years of professional experience
1
1
Certification
Work History
Cashier/Sales Floor Associate
Bath and Body Works
05.2024 - 03.2025
- Processed transactions accurately using point-of-sale systems to enhance customer experience.
- Assisted customers with product selections and inquiries to ensure satisfaction and loyalty.
- Maintained organized cash register area, promoting efficiency during peak hours.
- Handled returns and exchanges, resolving customer issues with professionalism and empathy.
- Greeted customers entering store and responded promptly to customer needs.
- Developed promotional displays that attracted customer attention and increased sales opportunities.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Addressed customer needs and made product recommendations to increase sales.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Specialized Medical Assistant/ Mental Health Tech
Self Employed Contractor
10.2020 - 11.2021
- I provided everyday care to Special needs adults and kids. I also oversaw their medications. Provided support care for kids with tracheotomies. And Provided care and support for Mental Health Needs.
Disabled
None
03.2012 - 08.2020
- I have not worked since 2012 due to my disability.
CNA/ Insurance Billing
Lot's of Love Home Healthcare Agency
09.2010 - 11.2012
- Provided care to clients in their homes and handled Insurance Billing.
Home Health Care Aide
Helping Hands Home Health Care
02.2000 - 06.2001
- Provided home care to Alzheimer Clients. This included: bathing, cooking, administering medications, and wound care.
Education
High school diploma - undefined
American Adult Institute
Chicago, IL06.1996
Skills
- Greeting customers
- Retail math
- Cash register operations
- Retail price checking
- POS systems
- Customer returns handling
- Payment card processing
- Retail sales transactions
- Retail sales
- Refund processing
- Store closing procedures
- Sales transaction processing
- Merchandising display arrangement
- Store opening procedures
- Balancing cash drawers
Certification
- CPR Certification March 2022 to March 2023
- AED Certification March 2022 to March 2023
- First Aid Certification March 2022 to March 2023
Languages
Spanish - Intermediate
Bilingual
English, Spanish - Fluent
Timeline
Cashier/Sales Floor Associate
Bath and Body Works
05.2024 - 03.2025
Specialized Medical Assistant/ Mental Health Tech
Self Employed Contractor
10.2020 - 11.2021
Disabled
None
03.2012 - 08.2020
CNA/ Insurance Billing
Lot's of Love Home Healthcare Agency
09.2010 - 11.2012
Home Health Care Aide
Helping Hands Home Health Care
02.2000 - 06.2001
High school diploma - undefined
American Adult Institute