Casandra Julian
Cornelius ,OR
Summary
Dynamic and reliable professional with a strong background in customer service and teamwork, honed at Royal Moore Auto Center. Proven ability to manage high-volume workloads with meticulous attention to detail, ensuring accurate cash handling and prompt resolution of customer inquiries. Quick learner dedicated to enhancing client satisfaction and operational efficiency.
Overview
21
21
years of professional experience
Work History
Title Clerk
Royal Moore Auto Center
11.2021 - Current
- Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
- Communicated with customers to resolve common title issues.
- Coordinated efforts between sales staff, finance managers, and DMV offices to provide clients with prompt service regarding their vehicle titles.
- Calculated and remitted state sales tax, service, and other charges.
- Conducted thorough research on lien releases, ensuring proper documentation was obtained for each transaction.
- Out of State dmv transactions
- Duplicate title transactions
- Obtaining title status updates and lien releases from banks/lienholders
- Checking in and filing vehicle titles
Cashier
Royal Moore Auto Center
12.2013 - 11.2021
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check and credit card transactions.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Answered and transferred phone calls
- Filing
- Closed repair orders
- Customer rental agreements
Crew Member
Dominos's Pizza
06.2004 - 12.2013
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Trained new team members on procedures, customer service, and sales techniques.
- Operated cash register to ring up final bill and process various forms of payment.
Education
High School Diploma -
Glencoe High School
Hillsboro, OR06.2004
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Cash handling
- Attention to detail
- Telephone etiquette
- Quick learner
- Hardworking
- Reliable
Accomplishments
Notary
Timeline
Title Clerk
Royal Moore Auto Center
11.2021 - Current
Cashier
Royal Moore Auto Center
12.2013 - 11.2021
Crew Member
Dominos's Pizza
06.2004 - 12.2013
High School Diploma -
Glencoe High School
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