CaSandra Kerkhoff
Remington,IN
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level. Office Administration position. Ready to help team achieve cycle goals.
Overview
16
16
years of professional experience
Work History
Housekeeper
Holiday Inn Express Hotel Suites
10.2021 - 10.2022
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Dusted picture frames and wall hangings with cloth.
- Restocked room supplies such as facial tissues for personal touch with every job.
Quality Inspector
Wabash National
02.2014 - 03.2019
- Worked with specific production team members to rectify production issues and maintain high-quality final products.
- Inspected and packaged products meticulously according to manufacturing specifications.
- Performed frequent visual inspections to root out tolerance and compliance issues.
- Discarded and rejected products, materials and equipment not conforming with specifications.
- Inspected outbound shipments and conducted random sampling of product quality.
- Utilized gauges, tools and equipment to complete in-depth assessments.
- Identified and helped resolve non-conforming product issues.
- Monitored production operations for compliance with specifications and promptly reported defects.
Medical Receptionist
Clinic Of Family Medicine
04.2007 - 04.2013
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Helped patients complete necessary medical forms and documentation.
- Checked patient insurance, demographic and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Transcribed phone messages and relayed to appropriate personnel.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Completed patient referrals to other medical specialists.
- Supported office staff and operational requirements with administrative tasks.
- Enhanced office productivity by handling high volume of callers per day.
- Responded to correspondence from insurance companies to verify patient's coverage.
- Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
- Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
- Completed and filed financial documentation for accounting purposes.
Education
Ivy Tech Community College of Indiana
Lafayette, IN10.2009
Business Administration And Management
International Business College - Fort Wayne
Fort Wayne, IN03.1992
Skills
- Storage Area Management
- COVID-19 Safety Procedures
- Greet Guests
- Trash Collection and Disposal
- Guest Service and Support
- HIPAA Guidelines
- Information Assurance
- Medical Recordkeeping
- Invoice Preparation
- Patient Data Processing
- Office Supplies and Inventory
- Medical Report Preparation
- Equipment Troubleshooting and Maintenance
- Front Desk Operations
- Critical Thinking
- Bookkeeping Support
- Insurance Claims
- Reminder Calls
- Call Transfers
- Taking Client Histories
- Referral Tracking
- Patient Health Information Access
- Computerized Maintenance Management Systems
- Medical Records and Documentation
- Office Management
- Medical Transcription
- Medical Records Verification
- Patient Correspondence
- Computer Proficiency
- Referral Verification
- Checking Patient Details
- Patient Eligibility Requirements
- Patient Reception
- Patient Billing
- Schedule Dissemination
- Medical Information Software
- Claim Forms
- Creative Thinking
- Calendar and Appointment Management
- Adaptable and Flexible
- Maintaining Financial Records
- Payment Plan Options
- Payment Scheduling and Collection
- Benefits Verifications
- Financial Operation
- Prescription Refills
- Accounts Payable and Accounts Receivable
- Patient Interviews
- Message and Report Transcription
- Teamwork and Collaboration
- Staff Meetings
- Allscripts EHR
- Patient Admission
- Appointment Booking
- Patient Database Maintenance
Timeline
Housekeeper
Holiday Inn Express Hotel Suites
10.2021 - 10.2022
Quality Inspector
Wabash National
02.2014 - 03.2019
Medical Receptionist
Clinic Of Family Medicine
04.2007 - 04.2013
Ivy Tech Community College of Indiana
Business Administration And Management
International Business College - Fort Wayne
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