Casandra Ray
Dallas
Summary
Seeking a position with a company which will require me to utilize my skills, abilities, and experience to ensure the company's success
Food service professional with solid background in supporting kitchen operations and ensuring customer satisfaction. Proven ability to collaborate effectively with team members and adapt to changing demands. Recognized for reliability, attention to detail, and strong customer service skills.
Overview
18
18
years of professional experience
Work History
Food Service Assistant
Dallas Independent School District, DISD
10.2022 - Current
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Completed daily tasks such as dishwashing, trash removal, and restocking while adhering to established safety protocols.
- Enhanced customer satisfaction by providing friendly and efficient service during meal times.
- Ensured compliance with health regulations through frequent cleaning and sanitation practices within the food preparation area.
Phone Agent
Irving Holdings
04.2015 - 06.2020
- Responsible for handling calls from Dart clients, Scheduling and moving trips, assisting drivers with route information
- Great customer service, Inbound call center
Shift Supervisor
Wendy's
06.2012 - 04.2015
- Training Manager Drives excellence in day-day operation
- Coach, supports manager, plan and set goals, recognize, and motivates my team, Monitor Food and stock Daily
- Weekly P@L, Gather R@M issues identifies trends and help resolve, Sales building
Dietary Aide
Dallas County Hospital District
06.2007 - 02.2012
- Responsible for preparing patient meals, snack, and beverages, following specific procedures, practicing food-safety and hygiene procedures are followed at all time
- Plan weekly meals plans
- Monitor pantry stock ordering when need
Education
College -
Eastfield College
Mesquite, TX01-2016
No Degree -
I. Jean Cooper Private School
Dallas, TX05-2013
Skills
- Customer Service Expertise
- Coaching and Mentoring
- Employee Training Development
- Dispute Resolution Expertise
- Dynamic Communicator
- Proficient in Managing Multiple Tasks
Accomplishments
- Beating Sales Target
- Staying focused on my goals
- Being Top Employee of the year
Timeline
Food Service Assistant
Dallas Independent School District, DISD
10.2022 - Current
Phone Agent
Irving Holdings
04.2015 - 06.2020
Shift Supervisor
Wendy's
06.2012 - 04.2015
Dietary Aide
Dallas County Hospital District
06.2007 - 02.2012
College -
Eastfield College
No Degree -
I. Jean Cooper Private School
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