Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Casandra Reynolds

Willoughby,OH

Summary

With over 15 years of experience as an Executive Assistant supporting multiple executives and senior leadership, I am a strategic thinker skilled in managing and prioritizing multiple projects simultaneously while adhering to tight deadlines and budgets. I possess the flexibility to adapt to changing priorities and needs, whether they are significant or minor. My energetic, proactive attitude enables me to anticipate the next steps, confidently ask clarifying questions, set expectations, and relay information promptly. I have extensive experience managing multiple calendars and coordinating logistics across various time zones and countries. I am comfortable interacting with C-suite members, senior executives, board members, customers, partners, household staff, and other internal and external team members. My strong attention to detail, exceptional planning, and organizational skills underpin my work. I excel in communication with internal and external partners, customers, and stakeholders. I am also committed to personal growth and eager to learn new skills as a dedicated team member, passionate about successfully bringing ideas and projects to fruition.

Overview

29
29
years of professional experience

Work History

Executive Assistant

Oracle America
Redwood City, USA | Remote
11.2014 - Current
  • Schedule and manage extensive calendars and logistics for appointments, meetings, and both national and international travel itineraries
  • Obtain necessary travel documents, such as visas and passports, for three Vice Presidents (VPs)
  • Provide confidential administrative support to the VPs by preparing expense reports, reconciling corporate cards, and processing various invoice payments
  • Review and update all existing agreements with Pillar Customer Advisory Board Members and create new agreements for additional pillar customers
  • Organize and schedule all quarterly Pillar Customer Advisory Board and Customer Forum meetings, whether in person (averaging 30 customer attendees) or via Zoom (averaging over 250 customer attendees)
  • Handle all logistics, including transportation, hotel arrangements, activities, guest coordination, venue selection, attendee meeting materials, and any other necessary aspects for both business and customer-facing events
  • Budgets for these events range from $2,000 to $15,000
  • Prepare and maintain departmental information, including spreadsheets, financial records, expense reports, contracts, and various other documents
  • Act as a liaison between senior leaders, customers, board members, and internal colleagues or stakeholders, providing additional support as needed
  • Field and manage incoming requests, working cross-functionally to ensure clear communication and understanding
  • Be proactive in addressing issues that may arise, missed deadlines, or any outstanding action items
  • Organize and execute various team training events, offsites, and meetings, both nationally (averaging 85 attendees) and globally (averaging over 690 attendees)

Executive/Personal Assistant

TOA Technologies
Beachwood, USA | Hybrid To Remote
08.2013 - 11.2014
  • Provided confidential administrative support to the Co-CEOs and the Board of Directors
  • Prepared and maintained departmental documents, including expense reports, credit card reconciliations, various invoice payments, and agreements with Customer Advisory Board members
  • Scheduled and organized all stockholder and board meetings, handling setup, and correspondence with stockholders and board members, as well as communication with various government and charitable organizations
  • Coordinated logistics for both business and personal events, including transportation, hotels, activities, guests/attendees, venues, and all other necessary aspects, managing budgets ranging from $10,000 to $250,000
  • Offered additional support to ensure the Executives’ schedules and daily responsibilities ran as smoothly as possible
  • Acted as a liaison between the Co-CEO and residential staff/contractors, managing business and personal errands, coordinating personal gifts, and arranging personal travel

Executive Assistant

Directional Capital Aviation / Sojourn Aviation
Richmond Heights, USA | On-Site
09.2010 - 08.2013
  • Provided administrative support for the Principal and VP of Aircraft Sales & Acquisitions at Sojourn Aviation, assisting with sales contracts and various other required documents for the sale and purchase of business aircraft both nationally and internationally
  • Collaborated closely with in-house counsel
  • Also worked alongside Directional Capital Aviation, as both companies are owned by the same founder, CEO, and Chairman of Flight Options LLC (now Flexjet)
  • Coordinated schedules for senior leadership and offered business support, including scheduling meetings and managing follow-up and action items
  • Handled various aspects of planning and coordinating both business and personal events
  • Acted as a liaison between the Chairman/CEO and residential workers/contractors, managing personal errands, and gifts, and coordinating personal travel and events

Executive/Personal Assistant

Flight Options LLC
Richmond Heights, USA | On-Site
04.1996 - 08.2010
  • Served as the executive assistant to the Chairman/CEO and CFO of a company that offers fractional jet ownership of corporate jets to businesses and high-profile clients worldwide
  • Provided confidential administrative support to the Chairman, CFO, President, Board of Directors, Finance Committee, and all Board subcommittees
  • Scheduled and maintained calendars of appointments, meetings, and national/international travel itineraries, while also obtaining necessary travel documents such as visas and passports
  • Assisted in facilitating acquisitions and mergers, reviewing contracts, and coordinating the interview process, orientation, and relocation of new employees
  • Planned and organized attendance at conventions as well as internal and off-site meetings across the country and internationally
  • This included managing meeting schedules, travel arrangements, accommodations, tours, locations, dining, excursions, and gifts while working with budgets ranging from $25,000 to $500,000
  • Liaised between the Chairman/CEO and residential staff/contractors, handled personal errands and gifts, and coordinated personal travel and events

Education

Business and Early Childhood Education -

Lakeland Community College

Computer Programming -

Auburn Career Center

Skills

  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Zoom
  • Skype
  • InterCall
  • Microsoft Teams
  • OneDrive
  • QuickBooks
  • Microsoft Access
  • Gmail
  • Google Drive
  • Dropbox
  • Slack
  • PageMaker
  • Adobe Acrobat
  • Adobe Photoshop
  • Adobe Illustrator
  • Concur
  • Microsoft Visio
  • WinFax Pro
  • Salesforcecom
  • Mobipocket Creator
  • PeopleSoft
  • Meeting planning
  • Document handling
  • Customer service
  • Mail handling
  • Project oversight
  • Office management
  • Meticulous attention to detail
  • Technical support
  • Database management
  • Self-starter
  • Business correspondence
  • Policy enforcement
  • Report development
  • File organization
  • Schedule & calendar planning
  • Travel arrangements
  • Administrative support specialist
  • Executive support
  • Appointment setting
  • AR/AP
  • Customer Service-oriented
  • Legal administrative support
  • Administrative support
  • Compensation and benefits
  • Proofreading
  • Document preparation
  • Multi-line phone proficiency
  • Task delegation
  • Invoice processing
  • Interpersonal communication
  • Conference planning
  • Email management
  • Articulate and well-spoken
  • Strong problem solver
  • Process improvements
  • Information confidentiality
  • Videoconference preparation
  • Conflict management
  • Software knowledge
  • Spreadsheet tracking
  • Presentation development
  • Resourceful

Affiliations

Wallpaper hanger and painter

Foreign exchange host parent

Notary

Timeline

Executive Assistant

Oracle America
11.2014 - Current

Executive/Personal Assistant

TOA Technologies
08.2013 - 11.2014

Executive Assistant

Directional Capital Aviation / Sojourn Aviation
09.2010 - 08.2013

Executive/Personal Assistant

Flight Options LLC
04.1996 - 08.2010

Business and Early Childhood Education -

Lakeland Community College

Computer Programming -

Auburn Career Center
Casandra Reynolds