Casandra Ruiz
Uhland
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
13
13
years of professional experience
Work History
Office Manager
Northwest Psyciatry
06.2012 - Current
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Defined clear targets and objectives and communicated to other team members.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Verified patient insurance benefits
- Negotiated insurance contracts
- Proficient in scheduling new patient and follow up appointments.
- Coordinated care when required for next level (inpatient) of care.
Education
GED -
ACC
Austin, TxSkills
- Staff hiring
- Credit and collections
- Conflict management
- Billing
- Office management software
- Data entry
- Organizational skills
- Administrative support
- Scheduling
- Contract negotiations
- Office administration
- Financial reporting
- Scheduling and calendar management
- Staff training
- Scheduling coordination
Timeline
Office Manager
Northwest Psyciatry
06.2012 - Current
GED -
ACC
Similar Profiles
Greg BenjaminGreg Benjamin
Director of Surgical Services Business at Endeavor Health, Northwest Community Healthcare Main Hospital, Northwest Community Day Surgery Center and Northwest Community Foot and Ankle CenterDirector of Surgical Services Business at Endeavor Health, Northwest Community Healthcare Main Hospital, Northwest Community Day Surgery Center and Northwest Community Foot and Ankle Center
Alexander FelixAlexander Felix
Choir Member at Northwest High School - Northwest ISDChoir Member at Northwest High School - Northwest ISD
Melissa AndersonMelissa Anderson
Care Coordinator at Northwest Journey/Northwest Counseling and Guidance Clinic, Inc.Care Coordinator at Northwest Journey/Northwest Counseling and Guidance Clinic, Inc.
Anthony LopezAnthony Lopez
Technical Operations Manager at TeksaversTechnical Operations Manager at Teksavers
SCARLETT AQUINOSCARLETT AQUINO
Customer Experience Representative at Ace Relocation SystemsCustomer Experience Representative at Ace Relocation Systems