CASANDRA SHAFFER
Anna
Summary
Seasoned recruiting professional with forward-thinking, adaptable and detail-oriented approach to meeting employer requirements. Known for successful training and motivating of high-performance teams and exceeding hiring goals
Overview
10
10
years of professional experience
Work History
SENIOR RECRUITER
PeopleScout
06.2022 - Current
- Maintain consistent communication with both candidates and clients to deliver timely updates and enhance candidate experience.
- Serve as a strategic advisor to hiring managers, consulting on requisition definition, market insights, and sourcing strategies.
- Operated and maintained applicant tracking and candidate management systems.
- Manage workflows in applicant tracking systems (CRM and Oracle) to ensure efficient candidate tracking and compliance.
- Regularly exceed service-level expectations in time-to-fill, quality of hire, and candidate satisfaction metrics.
TALENT ACQUISITION SPECIALIST
First Call Resolution
04.2021 - 06.2022
- Sourced and hired candidates for roles in healthcare, fintech, education, retail, and tech, managing 40+ open requisitions at peak.
- Developed and implemented scalable communication, engagement, and retention strategies to strengthen candidate pipelines.
- Exceeded KPI goals during 2021 high volume season by 200%
- Developed and maintained strong working relationships with executives, HR team, and hiring managers to foster partnerships that produced consistent results.
- Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
ASSISTANT STORE MANAGER
Starbucks Coffee Company
06.2019 - 07.2020
- Oversee store financials and projections through P&L reports
- Handle interview, onboard, and training process for all new partners
- Plan and prepare weekly schedules for a team of 25+ partners using Work Force Management
- Daily usage of Trello for district wide performance plans, updates, and collaboration
- Attend quarterly district and regional business review meetings
SHIFT SUPERVISOR
Starbucks Coffee Company
12.2015 - 06.2019
- Planned and organized company job fairs
- Trained all newly promoted partners in leadership expectations
- Plan and prepare weekly schedules for a team of 25+ partners using Work Force Management
- Responsible for store promotional set up and implementation
- Effectively use tools such as Duty Roster for successful operation
- Assisted with new store openings, implementation, and training
Education
Bachelor of Science - Business Administration And Management
Alvin Community College
06-2027
Diploma -
MIDDLE CREEK HIGH SCHOOL
12.2010
Skills
- Applicant Tracking Systems (Oracle, Taleo, ADP)
- Interview Skills
- Scheduling
- Communication
- Staff Management
- Microsoft Office
- Google Suite
- Training
- Collaborative teamwork
Timeline
SENIOR RECRUITER
PeopleScout
06.2022 - Current
TALENT ACQUISITION SPECIALIST
First Call Resolution
04.2021 - 06.2022
ASSISTANT STORE MANAGER
Starbucks Coffee Company
06.2019 - 07.2020
SHIFT SUPERVISOR
Starbucks Coffee Company
12.2015 - 06.2019
Bachelor of Science - Business Administration And Management
Alvin Community College
Diploma -
MIDDLE CREEK HIGH SCHOOL
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