Casandra Valdivia Vieyra
Milwaukee,WI
Summary
Adaptable professional with 5+ years of experience in community support for children and families. Proven skills in effective communication and active listening, fostering safe and structured environments. Bilingual in English and Spanish, committed to youth empowerment and compassionate care.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Ceramic Artist and Youth Mentor
La Familia de Arte
Milwaukee, Wisconsin
07.2023 - Current
- Mentored middle and high school students, guiding skill development in a creative environment.
- Assisted participants with foundational ceramic techniques, promoting positive peer interactions.
- Created tailored educational materials to meet diverse group needs.
- Encouraged constructive feedback while fostering positive behaviors among youth.
- Collaborated with parents, teachers, and social workers to support mentee success.
- Supported children's activities by answering questions, explaining instructions, and helping individuals complete tasks.
- Conducted assessments to identify strengths and developmental areas for each mentee.
- Developed life skills programs focused on problem-solving, decision-making, and communication.
- Facilitated team-building activities to enhance community and self-reflection among participants.
Sales Associate
Discovery Clothing
Milwaukee, WI
08.2022 - 02.2023
- Delivered exceptional customer service by engaging customers in professional dialogue and assisting with product selection.
- Managed transactions efficiently while maintaining organized store displays and cleanliness of the environment.
- Resolved customer concerns promptly, ensuring satisfaction and adherence to company policies.
- Processed transactions securely using point-of-sale systems, including credit card payments and refunds.
- Conducted regular inventories to track stock levels and restocked shelves as needed.
- Participated in weekly team meetings to evaluate performance goals and enhance team collaboration.
Warehouse Worker
ICM Corporation
Milwaukee, WI
07.2022 - 08.2022
- Ensured accurate order packing and shipping with meticulous attention to detail.
- Adhered to safety protocols in a high-paced work environment.
- Packaged items using protective materials such as bubble wrap and foam sheets.
- Verified incoming shipment accuracy against purchase orders.
- Assembled orders according to specific customer requests.
Junior Counselor
Summit Educational Association
Milwaukee, WI
06.2018 - 07.2018
- Responded swiftly to emergencies, adhering to established protocols.
- Instructed campers on proper use of recreational equipment and facilities.
- Monitored camper behavior to ensure compliance with rules and expectations.
- Enforced safety regulations, maintaining a secure environment for all campers.
- Recorded attendance and updated medical information forms as part of administrative duties.
- Supported children aged nine to fourteen in academic and character development.
- Tutored students in math, reading, and writing through one-on-one and small-group sessions.
- Communicated with parents, providing translation in Spanish when necessary.
Education
Associate of Science - Psychology
Milwaukee Area Technical College
Milwaukee, WI01-2026
Certification - Certified Nursing Assistant
Mount Mary University
Milwaukee, WI07-2022
Skills
- Active Listening & Empathy
- Crisis Prevention & Safety Monitoring
- Communication & Collaboration
- Patient Care & Support
- Time Management & Multitasking
- Documentation & Progress Tracking
- Bilingual (English/Spanish)
- Cultural Competency
- Adaptability and flexibility
- Safety and first aid
Languages
Spanish
Native/ Bilingual
English
Full Professional
Accomplishments
- Dean's List | Fall 2024 - 2025
Certification
- CNA Program Completed July 13th, 2022
- HIPAA Certified (06/12/2022 - 06/12/2023)
Timeline
Ceramic Artist and Youth Mentor
La Familia de Arte
07.2023 - Current
Sales Associate
Discovery Clothing
08.2022 - 02.2023
Warehouse Worker
ICM Corporation
07.2022 - 08.2022
Junior Counselor
Summit Educational Association
06.2018 - 07.2018
Associate of Science - Psychology
Milwaukee Area Technical College
Certification - Certified Nursing Assistant
Mount Mary University