Summary
Work History
Education
Skills
References
Timeline
Generic

Casandra "CJ" Carrazco

Santa Fe,New Mexico

Summary

Talented Program Specialist skilled in coordinating all aspects of program funding, operations and controls with diligent attention to current and expected requirements. Highly organized in managing resources and maintaining records. Focused on continuously improving systems, service delivery, and efficiency. Dedicated to excellent district administrative care through an empathetic approach. Thrives in team-based or independently-motivated settings.

Work History

NM PreK Program Specialist

ECECD
Santa Fe, NM
07.2023 - Current
  • Facilitated meetings with stakeholders to discuss program objectives and strategies.
  • Explained program offerings and requirements to participants and answered related questions.
  • Coordinated resources for program implementation.
  • Provided technical support to staff members regarding the use of software programs related to projects.
  • Reviewed applications and documentation independently or in conjunction with supervisors to make decisions pertaining to programs.
  • Discussed available program services with potential districts/administrators and outlined procedures to facilitate smooth engagement in program processes.
  • Participated in team-building exercises that fostered collaboration among staff members working on projects.
  • Developed procedures and guidelines for monitoring performance indicators associated with the project.
  • Developed brochures, newsletters and flyers to create professional guidance for program.
  • Identified opportunities to improve or enhance program initiatives and operations.
  • Delegated tasks to staff and supported the organization of events.
  • Built partnerships with related organizations to develop support and gain greater attention for important issues.
  • Analyzed current program spending and shared annual budget spend down percentages with administrators to increase savings to their bottom line.
  • Assisted in the preparation of grant applications for funding initiatives.
  • Identified opportunities for improvements in existing processes or policies related to program operations.
  • Developed and delivered educational and informational presentations on program initiatives.
  • Prepared periodic reports, financial updates and records on district's activities, progress and status for management.
  • Gathered statistical data and wrote reports on program outcomes.
  • Engaged in collaborative grant development efforts to support program needs and innovations.
  • Developed and implemented new program features to address needs.
  • Facilitated educational workshops, meetings and conferences associated with program.
  • Answered questions and responded to inquiries to deliver high level of service to administrators.
  • Evaluated program effectiveness to develop improved methods.
  • Partnered with program management, and other agencies on recommendations, process improvements and corrective action plans.
  • Built and maintained strong relationships with district administrators and other agencies by successfully resolving issues and responding promptly to phone inquiries.
  • Monitored budget allocations for various aspects for districts, ensuring compliance with fiscal requirements.
  • Compiled reports summarizing progress towards goals and objectives of the initiative.
  • Provided guidance to new staff members about their roles and responsibilities within the organization's programming framework.
  • Organized meetings, office hours, and special events as part of programming efforts.
  • Interviewed potential applicants, collecting personal information, completing reference checks to determine qualifications for position within the department.
  • Maintained accurate records and documented distict data in department databases.
  • Prepared presentations based on findings from evaluation studies conducted by internal and external consultants.
  • Analyzed data from surveys, interviews and focus groups to inform program activities.
  • Prioritized and organized tasks to efficiently accomplish division goals.
  • Completed day-to-day duties accurately and efficiently.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Maintained schedule of task assignments to meet deadlines.
  • Provided excellent service and attention to districts when face-to-face or through phone conversations.
  • Identified needs of district administrators promptly and efficiently.
  • Collaborated with others to discuss new opportunities.
  • Assisted with administrator requests and answered questions to improve satisfaction.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Leveraged OBMS, STARS, and ECIDS skills to input and compile data gathered from various sources.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.

Education

Bachelor of Arts - Elementary Education & Special Education

New Mexico Highlands University
Las Vegas, NM
05.2005

Skills

  • Group and Individual Instruction
  • Performance Assessments
  • Skill Development
  • Financial Administration
  • Process Improvements
  • Data Management Familiarity
  • Expense Tracking
  • Scheduling Proficiency

References

References available upon request.

Timeline

NM PreK Program Specialist

ECECD
07.2023 - Current

Bachelor of Arts - Elementary Education & Special Education

New Mexico Highlands University
Casandra "CJ" Carrazco