Casandria Dalton
Kalispell,Montana
Summary
Enthusiastic Budtender eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of measurements and training in weighing marijuana and selling marijuana to recreational and medical customers. Motivated to learn, grow and excel in The Cannabis Industry.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent problem-solving skills.
Gifted Budtender bringing significant experience in retail environments. Effectively manage stock, support customer needs and process payments. Highly accurate, security-conscious and team-oriented.
Committed and hardworking budtender with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Proficient Budtender delivers accurate information on strains, effects and uses to recreational and medicinal customers. Trusted key holder and money manager with 5+ years of experience. Progressive attitude and laid back demeanor.
Dedicated customer service and sales professional knowledgeable about preparing, packaging and stocking different cannabis products. Adept at working quickly and maintaining security while meeting high demand. Excellent interpersonal, communication and time management skills.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Budtending position. Ready to help team achieve company goals.
Reliable employee. Offering excellent communication and good judgment.
Well-versed in the production, preparation and sale of marijuana and associated products. Accurate and efficient salesperson with good multitasking and problem-solving abilities.
Overview
3
3
year of professional experience
2
2
Certifications
Work History
Cashier/Sales Associate
Townpump
01.2022 - 04.2022
- Cleaning bathroom as well as any other things that need cleaned around the store
- In the mornings we use a fryer to make all the breakfast items
- We have a log that we have to write the temperature's of all the coolers and freezers
- I have to handle cash to count my till and make sure it's at 100 at the beginning and end of my shift
- Processed various forms of payment for gas, merchandise and lottery tickets.
- Completed accurate cash-in and cash-out procedures of computerized cash register.
- Arrived on time and dressed professionally in clean company uniform.
- Carefully examined identification cards to sell alcohol and tobacco products to patrons of legal age.
- Confirmed stock levels and expiration dates of merchandise.
- Provided exemplary customer service by addressing patron complaints and providing accurate information.
- Answered phone calls and returned voicemails.
- Performed cash, card and check transactions to complete customer purchases.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Operated cash register to record transactions accurately and efficiently.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Conducted inventory counts by adding each item in stock and documenting in System.
Budtender
Garden Mother
Kalispell, Montana
08.2022 - 08.2022
- Answered questions about medicinal and recreational uses and effects and qualities of different strains.
- Checked guests' photo identification for validity and age requirements.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Restocked supplies and arranged displays.
- Maintained strict inventory controls for regulatory compliance across dispensary operations.
- Listened to customer needs and desires to identify and recommend optimal products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Developed strong rapport with customers and created positive impression of business.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in CBD and THC products.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Informed customers of current store promotions to encourage additional sales purchases.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
Front Desk Clerk
Astoria Hotel
Glendive, MT
04.2021 - 06.2021
- I was a day auditor and night auditor
- I took payments, made reservations, cleaned lobby bathrooms, set breakfast out, and was very good with all the customers
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Collected room deposits, fees and payments.
- Politely welcomed arriving guests, providing room keys and information on amenities and policies.
- Maintained transaction security by verifying payment cards against identification.
- Used internal software to process reservations, check-ins and check-outs.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Entered customer data into room system and updated information whenever patrons changed rooms.
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
- Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Contacted housekeeping staff and maintenance department immediately to resolve guest room issues.
- Updated customer accounts with add-on room charges, minibar use and room service bills.
- Explained details regarding property to acclimate patrons to resort environment.
- Delivered above-and-beyond service to guests by making outside venue reservations and setting up tours.
Cashier
Taco Bell
White City, OR
05.2017 - 07.2017
- Cleaned Lobby
- Took Orders
- Made sure bathrooms were picked up
- Took Orders for drive through
- Restocked sauces cups etc.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
Education
GED -
Dawson County High School
Glendive, MT03.2017
Skills
- Food service
- Serving
- Cashiering
- Cleaning
- Driving
- Food Preparation
- Cash Handling
- Host/Hostess
- Busser
- Microsoft Word
- Night Audit
- Front Desk
- Guest Services
- Laundry
- Retail Sales
- Merchandising
- Auditing
- Microsoft Powerpoint
- Customer service
- Kitchen Experience
- Cooking
- English
- Painting
- Data Entry
- Food Safety
- Certifications and Licenses
- Worker Permit
- August 2022 to August 2023
- It is Testing Lab Eligible
- Item Ticketing and Pricing
- Flexible Hours
- Locating Merchandise
- Computer Proficiency and Microsoft Office
- Security Practices
- Cash Counting
- Customer Needs Assessments
- Credit and Debt Card Processing
- Exceeding Customer Expectations
- Ability to Lift 40 Pounds
- Building Customer Loyalty
- Adaptable and Flexible
- Safety and Cleanliness Standards
- Merchandise Receiving and Handling
- Store Policies and Procedures
- Verifying Eligibility
- Issuing Receipts
- Merchandising and Display
- Available Nights, Weekends and Holidays
- Positive Customer Engagement
- Customer Transactions
- Gift Wrapping
- Money Transfer Systems
- Purchase Packaging
- Cash Register Operation
- Customer Assistance
- Goal-Driven
- Restocking Supplies
Additional Information
- Authorized to work in the US for any employer
Certification
- Rules and Regulations: Legal sales of Marijuana in Montana certificate - July 31st, 2022
- Licensed Budtender - August 15th, 2022- August 15th, 2023
- Identifying, Preventing, and Reporting Human Trafficking - July 31st, 2022
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Life's to Short too Worry. life's to Long to Wait.
Timeline
Budtender
Garden Mother
08.2022 - 08.2022
Cashier/Sales Associate
Townpump
01.2022 - 04.2022
Front Desk Clerk
Astoria Hotel
04.2021 - 06.2021
Cashier
Taco Bell
05.2017 - 07.2017
GED -
Dawson County High School
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