Case Munson
Sales Professional
Murfreesboro,TN
Summary
Seasoned Territory Manager and exceptional sales professional. Decisive team leader and business manager with excellent attention to detail and persuasive communication style. Offering 8 years of experience in sales.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Territory Manager
TANDEM DIABETES CARE
Knoxville, TN
01.2021 - 4 2024
- Successfully surpassed 2021 yearly quota of 1,022 insulin pumps through innovative sales strategies and consistent effort
- Increased business by over 9%, to 100 patients in 2022 (achieved 98% of annual quota goal of 1,104 insulin pumps)
- Spearheaded all renewal customer business, playing pivotal role in increasing growth by 41% YOY from 2022-2023
- 7% territory growth from 2022-2023 in total overall business
- 3x panel member of Territory Pathway Program, mentoring internal reps to become field reps
- Conducted medical SaaS demos with providers and staff in offices to simplify patient referral process
- Hosted informative lunches with providers and staff to maintain relationships, expand product knowledge, and support current patients
- Educated patients on product functions and lifestyle modifications for overall health.
POD Supervisor - Sellers
TANDEM DIABETES CARE
San Diego, California
01.2020 - 12.2020
- Supervised team of 15+ internal sales reps to ensure high customer satisfaction and met sales targets
- Conducted interviews during COVID hiring class
- Collaborated with cross-functional teams to resolve escalated customer issues efficiently
- Trained and mentored new sales staff to improve performance and drive team success
- Created interactive training materials for new hires and ongoing development
- Led sales team in role-playing exercises to enhance communication and selling skills
- Shepherded one-on-one coaching meetings to improve individual performance and meet sales goals.
Inside Sales
TANDEM DIABETES CARE
San Diego, California
10.2017 - 12.2019
- Won 2018 Inside Salesman of Year Award
- Achieved over 100% of assigned quota for inbound and outbound calls
- Selected for internal CRM process flow team to help make functional adjustments to allow faster patient processing time
- Developed and implemented outbound calling strategies to contact leads and increase revenue
- Conducted product presentations to educate customers on features and benefits
- Collaborated with team members to create effective sales campaigns and achieve quarterly targets
- Managed pipelines for multiple territories helping handle overflow calls to keep others on target
Account Executive
TRANSPERFECT
Los Angeles, California
10.2016 - 09.2017
- Pioneered and implemented successful sales strategies to drive new business growth in Corporate and Media markets
- Conducted market research to identify opportunities and stay ahead of industry trends
- Made over 30 customer touchpoints per day
- Conducted cold calls, emails, and marketing campaigns to prospects, promoting products and services to increase sales
- Crafted unique and tailored pitches to captivate potential clients, effectively generating leads
- Established and maintained relationships with clients through effective communication.
Sales Executive
APRIA HEALTHCARE
St Louis, Missouri
02.2016 - 09.2016
- Hosted informative lunches with pulmonologists and hospital executives on success of company products from real-world data and patient success stories
- Cultivated and maintained relationships with key stakeholders, driving partnership opportunities
- Led successful negotiations with clients, securing new contracts and agreements
- Conducted regular market analysis and competitor research to identify expansion opportunities
- Developed efficient routing schedule to ensure key accounts were appropriately supported.
Education
Bachelor of Arts - Communications
UNIVERSITY OF MISSOURI
Columbia, MO 08.2011 - 05.2015
Skills
Verbal Communication
Written Communication
Problem-Solving
Market Research and Analysis
Time Management
Public Speaking
Networking
Coachable
Account Management
Lead Generation
Timeline
Territory Manager
TANDEM DIABETES CARE
01.2021 - 4 2024
POD Supervisor - Sellers
TANDEM DIABETES CARE
01.2020 - 12.2020
Inside Sales
TANDEM DIABETES CARE
10.2017 - 12.2019
Account Executive
TRANSPERFECT
10.2016 - 09.2017
Sales Executive
APRIA HEALTHCARE
02.2016 - 09.2016
Bachelor of Arts - Communications
UNIVERSITY OF MISSOURI
08.2011 - 05.2015