Casey Agan

• Managed staff scheduling, hiring, and training to ensure a high level of service quality at all times.
• Enhanced customer satisfaction with excellent communication, problem-solving skills, and timely resolution of issues.
• Ensured timely execution of all wedding day tasks, facilitating smooth transitions between ceremony components.
• Oversaw setup and breakdown of wedding decorations and supplies.
• Designed detailed timelines for each wedding event, ensuring clear expectations were set and met by all parties involved.
• Developed and adhered to timelines to keep ceremony and reception running smoothly.
• Handled customer service inquiries and complaints and immediately resolved issues to guest satisfaction.
• Scheduled appointments with potential clients to discuss wedding plans.
• Established strong relationships with local vendors, securing discounts and preferred availability for clients'' events.
• Drafted wedding contracts and other documentation for review with clients and to obtain signatures.
• Solved last-minute challenges, maintaining poise and ensuring day proceeded smoothly.
• Assisted in event setup procedures by arranging bar stations and stocking necessary items in an orderly fashion.
• Maintained cleanliness and organization of bar area, adhering to health and safety regulations.
• Assisted in the training and mentoring of new bartenders, sharing valuable tips and techniques for efficient service delivery.
• Negotiated with suppliers to secure competitive pricing on high-quality spirits and mixers.
• Ensured compliance with all local liquor laws and regulations, maintaining event's legal standing.
• Managed inventory and restocked bar supplies, ensuring seamless operation during peak hours.

Ensured compliance with all applicable health regulations by meticulously cleaning glassware, utensils, and equipment.

• Engaged with PT, OT, ST within long-term healthcare teams to facilitate ongoing enhancements in patient care services
• Implemented proper body mechanics during transfers, positioning, and ambulation assistance to ensure the safety of both patients and caregivers alike.
• Assisted patients with range-of-motion exercises, promoting flexibility and preventing muscle atrophy.
• Developed rapport with patients and families through empathetic communication, easing anxieties related to injury recovery processes.
• Maintained detailed records of treatments administered, facilitating accurate documentation and continuity of care for each patient.
• Enhanced patient recovery by providing comprehensive restorative care and assistance with daily activities.
• Utilized adaptive equipment appropriately in interventions alongside physical/occupational therapists for enhanced results.
• Provided emotional support to patients throughout their rehabilitation process, fostering a nurturing environment conducive to healing.
• Served as liaison between therapy staff and nursing team members, enabling seamless coordination of patient services across disciplines.
• Educated patients on the importance of exercise programs and proper body mechanics, enhancing injury prevention efforts.
• Managed inventory of therapeutic equipment and supplies, ensuring adequate resources for consistent patient treatment availability.
• Collaborated with interdisciplinary teams to develop individualized care plans, ensuring optimal patient outcomes.
• Followed all HIPAA rules and regulations regarding patient confidentiality.
• Improved patient mobility using passive and active therapeutic exercises.
• Cared for wounds, provided treatments, and assisted with procedures.
• Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
• Documented accurate and complete patient information to address patient problems and expected outcomes.
• Demonstrated excellent technical skills in wound dressing changes, IV therapy administration, catheter insertion, and other routine nursing procedures.
• Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.
• Adapted quickly to changing patient needs, adjusting care plans accordingly to ensure optimal outcomes in diverse clinical scenarios.
• Comforted and counseled patients and families throughout care process.

• Served as charge nurse, In a long term facility
• Provided compassionate end-of-life care, supporting patients and their families through difficult times.
• Promoted continuity of care by thoroughly documenting shift-to-shift communication in nursing reports.
• Developed strong relationships with patients'' families, keeping them informed of progress reports and collaborating on decisions regarding their loved ones'' healthcare plans.
• Delivered direct quality care to patients by evaluating medical conditions and managing and assessing treatments.
• Updated patient medical records with services provided, health conditions, and response to treatments using Software.
• Coordinated timely admissions, transfers, and discharges for efficient bed utilization within the nursing unit.
• Administered medications and injections to patients.
• Monitored patient health conditions to report changes to assigned physician.
• Delivered emotional support to patients and families during challenging times.
• Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
• Assembled and used equipment such as catheters, tracheotomy tubes, or oxygen suppliers to effectively manage patient care.
• Utilized critical thinking skills to make sound clinical decisions in high-pressure situations, minimizing risks and ensuring patient safety.