Casey Auston
North Richland Hills,TX
Summary
Enthusiastic and Friendly Hotel Leader eager to contribute to team success through hard work, attention to detail and excellent organizational skills, with analytical approach to business planning and day-to-day problem-solving.
Overview
15
15
years of professional experience
Work History
Petshotel Manager
Petsmart
04.2011 - Current
- Onboarded new employees, including training, mentoring and new hire documentation.
- Responsible for making schedules. Ordering supplies, and marketing to boost sales
- Receiving In bound and out bound calls daily making reservations and conformation calls.
- Entering Service Agreement forms into computer.
- Collected customer feedback and made process changes to exceed customer satisfaction goals
- Recommending products and services Petsmart offers to customers, thoroughly explaining details.
- Managed and motivated employees to be productive and engaged in work
Cashier
Kohls Department Store
03.2009 - 08.2011
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Education
High School Diploma -
Home School
Hurst, TxSkills
- Self-directed and able to work independently
- Someone who strives to do more
- Quick Learner
- Ability to read, understands, and follow oral and written instruction
- Friendly and upbeat personality
- Problem-solving skills
- Conflict-resolution skills
- Dependable
- Fast Learner
- Positive attitude
Timeline
Petshotel Manager
Petsmart
04.2011 - Current
Cashier
Kohls Department Store
03.2009 - 08.2011
High School Diploma -
Home School