Motivated and detail-oriented Bachelor of Science candidate in Cybersecurity/IT at the University of Cincinnati, graduating in Summer 2024. Possesses a strong foundation in networking, operating systems, hardware, and web development, complemented by hands-on experience with programming languages such as Java, SQL, HTML, CSS, and Python. Proven ability to troubleshoot and resolve technical issues, supported by experience as a Help Desk Technician at VEGA Mason, where international collaboration and networking problem-solving were key responsibilities. Demonstrates excellent communication and leadership skills through past involvement in Hope Squad and extensive community service contributions totaling over 600 hours. Currently seeking an internship in IT to fulfill academic degree requirements and gain practical experience in cybersecurity and IT solutions.
-Full time Work
-Utilizing personal skills to develop positive experience with customers at all times
-Problem Solving skills to ensure all jobs are being completed on the schedule for the day
-Alleviating customer stress by improving living conditions, as needed.
-Track and drop off items for donation and recycling centers
-Full Time
-Use technical skills to solve problems for any and all tickets
-Work with international branches of VEGA to ensure all problems are being resolved quickly and efficiently
-Involved with solving networking issues, hardware malfunctions, uploading VEGA software to new devices, etc.
-Collaborated with team of 5 classmates in the development of an educational game for high school students that are interested in an IT program.
- Led a team of technicians to complete major assigments in a timely and efficient manor from start to finish.