Casey Beach
Dallas,Texas
Summary
I have a strong sales/customer service background. Having been in property management, service industry and managing a dog daycare, boarding and grooming salon, my unique background allows for me to be highly adaptable, calm under pressure and effective in crisis management. Above all I am a dedicated, punctual employee. Self-motivated, team asset, bringing proven leadership, organizational and customer relations skills. Independently solved problems and kept teams on task to handle diverse business requirements. Seek to bring abilities to dynamic, growth-oriented position dedicated to business and customer success.
Overview
10
10
years of professional experience
Work History
Better Living Consultant
Venterra Realty Management
08.2019 - 03.2022
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Assisted prospective tenants in paperwork completion and other logistics, facilitating smooth move-in processes and effective communication.
- Managed all aspects of customer service, including greeting clients, showing apartments, preparing leases and resolving resident issues.
- Experienced with new construction, luxury apartment buildings, condominiums and 55+ communities and units.
Senior Technology Specialist
Office Depot
11.2018 - 05.2019
- Increased sales by educating prospects on benefits of products and services in comparison to competitors.
- Removed malware, ransomware and other threats from laptops and desktop systems.
- Upsold products and services to increase company revenue by beyond targets.
- Demonstrated professionalism and courtesy with customers while working to resolve complaints, problems or respond to questions.
Manager
Petite Pooch Chateau
10.2011 - 10.2015
- Provided exceptional customer service while managing a staff of ten.
- Managing all bookings for groomers as well as boarding as to assure not overcrowding.
- Managing the time of employees to achieve maximum potential and safety.
- Was responsible for providing tours for potential/new clients and closing the deal.
Education
Associate of Arts - Theater Arts
Brookhaven College
Dallas, TXHigh School Diploma - General
Richland High School
North Richland Hills, TX1996
Skills
- Decisive Leader
- Exceptional Time Management
- Adaptable
- Excellent customer service
- Operations Management
- Sales
- Accounts payable and receivable
- Data entry
Timeline
Better Living Consultant
Venterra Realty Management
08.2019 - 03.2022
Senior Technology Specialist
Office Depot
11.2018 - 05.2019
Manager
Petite Pooch Chateau
10.2011 - 10.2015
Associate of Arts - Theater Arts
Brookhaven College
High School Diploma - General
Richland High School
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