Casey Binney
Santa Maria,CA
Summary
Knowledgeable Case Manager experienced in coordinating care for at-risk, downtrodden, and displaced/homeless individuals. Proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others. Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Rapid Rehousing Case Manager
Good Samaritan Shelter
08.2021 - 03.2023
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Case Managed up to 21 clients simultaneously.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Procured Housing for 30+ clients.
- Utilized trauma-informed approach to promote healing and empowerment for clients.
- Developed comprehensive discharge plans to transition clients to appropriate service providers in community.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Partnered with local organizations to expand access to social and community services.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
- Monitored program performance and outcomes for successful delivery of services.
- Created and managed budgets, efficiently allocating resources for social and community service projects.
- Assisted clients with mock interviews and attaining jobs.
Barista
STARBUCKS COFFEE COMPANY
07.2018 - 07.2020
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Used POS system to accurately enter orders and process payments.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Barista
STARBUCKS COFFEE COMPANY
10.2009 - 07.2018
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Helped management keep adequate supply on hand by notifying of shortages.
Education
Associate of Arts - Sociology
Allan Hancock College
Santa Maria, CA06.2024
Associate of Arts - Social And Behavioral Sciences
Allan Hancock College
Santa Maria, CA06.2018
Skills
- Time Management
- Crisis Intervention
- Treatment Planning
- Financial Support
- Home Visits and Inspections
- Complex Problem-Solving
- Data Entry and Analysis
- Documentation
Certification
- American Red Cross CPR Certification
- ADP Motivational Interviewing Part 1 & 2 Training - 2023
- SOAR (Substance Abuse and Mental Health Services Administration) SAMHSA SSI/SSDI Training/Certification- 2023
- Sheriffs Office De-Escalation Training- 2023 SM Public Library
- Naloxone (Narcan) User Training Narcan 101 -2022
- Domestic Violence Training- 2022
- Fundamentals of Active Listening -2023
- Cultural Competency Training by Fighting Back SMV- 2023
- Mental Illness and Homelessness Training - 2022
- Human Trafficking in Santa Barbara County- 2023
- California Child Abuse Mandated Reporter Certification, California Department of Social Services- 2021
- Sexual Harassment Training Certification, LightGabler- 2021
- Mental Health First Aid Certification Courses, A Better Way Training Programs- 2022
- Trauma Informed Care- Trauma and Homelessness, Behavioral Wellness
Timeline
Rapid Rehousing Case Manager
Good Samaritan Shelter
08.2021 - 03.2023
Barista
STARBUCKS COFFEE COMPANY
07.2018 - 07.2020
Barista
STARBUCKS COFFEE COMPANY
10.2009 - 07.2018
Associate of Arts - Sociology
Allan Hancock College
Associate of Arts - Social And Behavioral Sciences
Allan Hancock College
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