Casey Block
Tucson,AZ
Summary
Dedicated full-time student at the University of Arizona with valuable experience in high-end customer service. Gained expertise in providing valet services at the world's most exclusive hotel. Also, honed skills as an Assistant Manager at Los Angeles' premier baseball and softball training facility. Possesses a professional demeanor, athletic prowess, and strong work ethic. Well-equipped to excel in any professional setting.
Overview
4
4
years of professional experience
Work History
Service Valet
The Beverly Hills Hotel
05.2024 - Current
- Safeguarded client property by diligently inspecting vehicles for damage upon arrival and departure.
- Assisted management in maintaining an organized work area, contributing to efficient daily operations within the valet department.
- Streamlined service processes by efficiently organizing and managing assigned parking areas.
- Reduced wait times for guests by effectively coordinating vehicle rotations during peak hours of operation.
- Enhanced customer satisfaction by promptly greeting and attending to their vehicle needs.
- Elevated guest satisfaction by addressing inquiries or concerns with prompt attention and a courteous demeanor.
Assistant Manager of Operations
THE5 Baseball
01.2021 - 01.2024
- Coordinated with General Manager in different operational issues and promotional activities
- Boosted customer satisfaction by addressing inquiries promptly and resolving issues effectively
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
Camp Counselor
Saken Sports Camp
06.2022 - 08.2022
- Worked with children of varying age, interest, skill, and developmental levels
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor
- Collaborated with other camp counselors to design fun and enriching learning activities for campers
- Led groups of children safely through variety of camp activities
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants
- Promoted camper growth through individualized attention, mentorship, and skill-building opportunities.
Education
Bachelor of Science - Business
University of Arizona
Tucson, AZ05-2026
High School Diploma -
Crespi Carmelite High School
Encino Ca05-2022
Skills
- Business Development
- Training and mentoring
- Purchasing and planning
- Relationship building
- English
- Spanish
Personal Information
Title: Golf Operations Assistant
Timeline
Service Valet
The Beverly Hills Hotel
05.2024 - Current
Camp Counselor
Saken Sports Camp
06.2022 - 08.2022
Assistant Manager of Operations
THE5 Baseball
01.2021 - 01.2024
Bachelor of Science - Business
University of Arizona
High School Diploma -
Crespi Carmelite High School
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