Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Casey Bowers

Fayetteville,AR

Summary

Passionate aspiring HR professional with a proven track record as a Relationship Banker at Simmons Bank. Skilled in building meaningful connections and achieving impactful results through years of experience navigating diverse customer needs. Eager to apply a deep commitment to people and communication in the HR field, seeking hands-on experience to complement education and create a lasting, positive impact in organizations.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Relationship Banker

Simmons Bank
Fayetteville, AR
09.2023 - Current
  • Customer Relationship Management: Cultivated strong customer relationships, driving increased member retention and business clientele growth.
  • Regulatory Compliance: Ensured compliance with federal regulations, including the Truth in Savings Act, Regulation E, GLBA, BSA/AML, and more, providing transparent guidance to customers.
  • Internal Policies & Risk Management: Maintained a thorough knowledge of Simmons Bank’s internal policies, risk management procedures, customer experience standards, and ethics code to ensure organizational alignment and compliance.

Financial Sales Representative

Arvest
Fayetteville, AR
01.2022 - 12.2022
  • Product Knowledge & Customer Guidance: Explained a wide range of bank products (e.g., loans, credit cards, and savings accounts) to customers, helping them understand features, benefits, and how each product met their financial needs.
  • Documentation: Documented customer interactions and tracked progress toward sales goals, ensuring accurate records and compliance with bank policies while maintaining strong customer relationships.
  • Cross-Functional Collaboration: Collaborated with internal teams and specialists to refer customers to appropriate experts for more complex financial services, enhancing the customer experience and driving cross-functional success.

Education

High School Diploma -

ALLPS
Fayetteville, AR
05-2022

Skills

  • Ethical Decision Making
  • Cross-Functional Collaboration
  • Customer Relationship Management
  • Internal Policies & Risk Management
  • Attention to Detail & Documentation
  • Regulatory Compliance

Accomplishments

  • Teller to Financial Sales Representative: Promoted within 8 months due to exceptional performance.
  • Relationship Banker I to Relationship Banker II: Advanced in 16 months based on demonstrated leadership and strong client relationships.

Certification

Financial Literacy Certification: Earned certification in financial literacy, gaining a deep understanding of personal finance, budgeting, and financial planning. This knowledge supports HR roles by enhancing the ability to advise employees on benefits, compensation, and financial wellness programs, fostering a well-rounded employee experience.

Timeline

Relationship Banker

Simmons Bank
09.2023 - Current

Financial Sales Representative

Arvest
01.2022 - 12.2022

High School Diploma -

ALLPS

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