Casey Boyd

First Access Medical, Inc.

03.2017 - Current

Completed clerical tasks such as filing, copying, scanning documents and distributing confidential mail.
Interacted with patients by phone, email, or in-person to provide information.
Delivered clerical support by handling range of routine and special requirements.
Executed electronic medical record filing system to improve document organization and management.
Maintained and updated office records, both digital and physical.
Input data into spreadsheets and databases.
Answered and managed incoming and outgoing calls on multiple phone lines while recording accurate messages for distribution to office staff.
Edited and proofread documents for accuracy and completeness.
Greeted incoming patients professionally and provided friendly, knowledgeable assistance.
Acted as first point of contact and set appointments for new and existing patients
Adhered to strict HIPAA guidelines to protect patient privacy.
Checked patient insurance, demographic, and health history to keep information current.
Helped patients complete necessary medical forms and documentation.
Placed new supply orders, managed inventory and restocked clerical spaces.
Coordinated referrals through insurance and other medical specialists and documented details in patient charts.