Casey Brown
Durham,NC
Summary
Resourceful Senior Project Manager with experience providing charter-to-finish management over small and large-scale implementations. Skilled in streamlining operations and maintaining a schedule to ensure maximum customer satisfaction and achieve on-time, on-budget and on-spec project completions. Expertise in leading cross-functional project teams using diverse management methodologies and coordinating resources. Organized and detail-oriented with proactive, enthusiastic and hard-working nature.
Overview
27
27
years of professional experience
Work History
Director of Technology
KW Property Management
Garner, NC
10.2023 - Current
- Led digital transformation initiatives for residential and commercial real estate clients, focusing on CRM implementation, workflow automation, and cybersecurity for remote teams.
- Deployed and supported real estate-focused tools, including MLS integrations, DocuSign, Zillow Premier Agent CRM, and property management systems (e.g., Buildium, AppFolio).
- Customized Salesforce and HubSpot for lead tracking, deal pipeline automation, and marketing automation tailored to real estate workflows.
- Advised on smart home tech rollouts and IoT integrations for short-term rentals and property investors.
- Reduced manual task load by 40% through automation of document workflows, tenant onboarding, and virtual showings.
- Built custom dashboards for brokers and property managers to track occupancy, revenue, and lease expirations in real time using Power BI and Google Data Studio.
Director of Information Technology
Oak Grove Technologies
Raleigh, NC
02.2022 - 05.2025
- Implemented strategies for assessing outcomes and investment needs.
- Developed and executed comprehensive strategies for data management systems implementation.
- Achieved successful implementation of CMMC Level 2 guidelines.
- Anticipated future trends using strategic planning resulting in balancing risk-taking with continuous innovation.
- Was the lead for Salesforce CRM implementation, administration, and support, optimizing workflows and customer management through data management, reporting, and integrations; adept at configuring solutions to meet business needs and training users for effective adoption.
- Managed various satellite IT locations worldwide, ensuring security and functionality of corporate infrastructure.
- Provided company users with tech support for IT problems and account maintenance.
- Ensured continuous possession of security clearance
- Evaluated deliverables from project managers within IT, alongside system analysts & developer contributions
Director of Information Technology
Montessori School of Raleigh
Raleigh, NC
02.2021 - 02.2022
- Responsible for the leadership, vision, strategic planning, and success of the Technology Department to ensure the continuity of systems critical to education, instruction, communication, and the School’s daily operations.
- As a member of the leadership team, continue development and implementation of a comprehensive vision and technology plan for aligning both academic and operational technology to support the mission of the school and serves as a strategic partner for the MSR community (faculty, staff, administration, students, and parents).
- In partnership with the Senior Leadership team, continue to shape the planning and implementation of system and programs to catapult the School’s technology into the future.
Director of Information Technology
CHATHAM HALL
Chatham, VA
07.2018 - 07.2020
- Recruited by a top independent school placement firm to steward budget of $750,000 and lead cross-functional team of twelve across broad technical and financial decisions.
- Focused team on executive board and school determined objectives and tracked progress to ensure project milestones were completed on time, on budget, and with the desired results.
- Anticipated and managed necessary pivots based on evolving project goals.
- Moved between agile and waterfall approaches depending on project specific goals; created detailed project charters, plans, timelines, and work breakdown structures.
- Evaluated, determined and delegated tasks to staff based on client needs, capacity planning project-specific initiatives.
- Led all aspects of IT Program, Project and Portfolio endeavors involving six project teams and multiple student management software products.
Director of Information Technology
HERITAGE HALL
Oklahoma City, OK
07.2014 - 07.2018
- Recruited to provide project management over small and large scale top-priority and complex technology initiatives.
- Managed budget of $3M and team of six technology specialists.
- Drove high-quality completion of systems engineering, software/database development and enterprisewide implementation projects in independent school setting.
- Led all aspects of IT Program, Project and Portfolio endeavors involving 4 project teams and teacher innovation development products.
- Enhanced development and drove continuous improvement of project delivery process by providing strong program leadership.
- Drove Agile technical projects spanning multiple divisions and representing $330,000 yearly in potential savings and new revenues.
Director of IT/Network Administrator
WILBRAHAM & MONSON ACADEMY
Wilbraham, MA
07.2008 - 07.2014
- Developed strong technical foundation as network administrator within a 700-user, mixed platform environment.
- Optimized network uptime to 99.9%, led a major network upgrade, and improved systems security and reliability.
- Integrated cutting-edge infrastructure tools to migrate network operations to virtual server computing environment.
- Provided exemplary assistance and insight for those using computer and telephone services, increasing system continuity by 32%
Systems Engineer
PARK TUDOR SCHOOL
Indianapolis, IN
07.2004 - 07.2008
- Led design and rollout of robust, secure electronic data interchange system for 1100-user independent school.
- Spearheaded server infrastructure development, quality control, staging and production operations.
- Spearheaded 8 systems integration projects.
- Administered application stacks and executed performance tuning.
Project Manager/Senior Consultant
ATLANTICON
Fairborn, OH
01.2002 - 02.2004
Project Manager/Systems Analyst
COMMUNITY HOSPITALS
Indianapolis, IN
01.2000 - 01.2002
Systems Engineer
ST. VINCENT HOSPITAL
Indianapolis, IN
02.1998 - 01.2001
Education
Bachelor of Arts - Liberal Arts And General Studies
Western New England University
Springfield, MASkills
- Network Configurations: PANs, LANs, WANs, CANs, SANs, VPNs, VLANs, TCP/IP, POS, DWDM, Ethernet, DHCP, Webservers, Firewalls, Core Switches, Routers, VMWare, Disaster Recovery
- Wiring & Wireless: Fiber Optics, Coaxial, Copper, WI-FI AP's
- Multi Platform operating systems: MS Windows 95-98, 2000, NT, XP, Vista, 7, and 10, Window Server 2003-2012 R2, MAC OS9 and OSX, Linux, Ubuntu, Bootcamp, Parallels
- Voice: Foundry VoIP, AT&T System 75, Rolm, Cisco
- SAAS: Artic Wolf, Sophos, LMS, LIS, ERP, Blackbaud, G Suite, Google Apps, Salesforce, Blackbaud, JAMF, Nimble, Gmail Suite, Firstclass, PowerSchool, Senior Systems, Snap, Barracuda, Sonicwall, Exinda, SolarWinds, M86, PRTG, Freshdesk, Spiceworks, School Dude, EBackpack, Final Site, Laserfische, Reach
- Various Software: Microsoft O365 Suite (Word, PowerPoint, Excel, Access, Outlook, Publisher, Access, Sharepoint, Exchange, OneDrive, Azure), Microsoft Project, G Suite, Google Apps, WordPerfect, Adobe PhotoShop, Eudora Pro, Mac productivity Apps, (Pages, Numbers, Keynote), Anti virus programs (Sophos, Kaspersky, Norton and McAfee), FileMaker, Seagate Crystal Reports, Internet Explorer, Safari, Chrome, and Firefox PACS, McKesson, Skype, Zoom, MS Teams, Hangouts
- MS Exchange, IIS 40, SQL 70 administration, Oracle 8 and 8i (including Developer 2000) installation and configuration issues, PL/SQL and Form/Report Development using Developer 2000
- Languages: Java, Python, CLI, Ruby, C, C, XML
- Leadership, Team-Building, Mentoring, Budgeting, Enterprise resource planning, Supervision, Client Relations, Project Management, End User Training
- Federal Guidlines: HIPAA, FERPA, COPPA, CMMC
Sr Project Manager/ Director of IT
Dedicated Senior Project Manager: Proven record of success leading all phases of varied technology projects, PMP credentials, computer programming and business finance experience.
Business Strategist: Use ITIL concepts to plan and manage projects that align business goals and technology solutions, identify innovative strategies and drive process improvements.
Agile and waterfall project management methodologies: Ability to collaborate to produce high quality deliverables that meet or exceed client expectations, timeline and budgetary targets.
Excellent Communicator: Leverage technical, business, and financial acumen to communicate effectively with client executives, leaders and respective teams.
Accomplishments
System Integrations/ Migrations: Project-managed initiatives involving the transition of programs to new platforms and the merger of disparate systems from third party SAAS vendors including, but not limited to, Microsoft O365, Apple, Google, Salesforce, Meraki, Cisco, AT&T, HP. Zoom, and Oracle
Results: Achieved seamless migrations and integrations that were transparent to shareholders; accomplished with no unscheduled downtime and delivered by as much as 24% under budget.
Systems Engineering: Led design and rollout of robust, scalable, and secure electronic data interchange (EDI), enterprise resource planning (ERP) and point-of-sale (POS) systems for four independent schools and two hospitals.
Results: Completed projects up to two months ahead of schedule, as much as $400,000 under budget.
Custom Software Developments: Managed all phases of the software development lifecycle (SDLC) for multiple custom solutions.
Results: Delivered software, shortened processes, generated up to $300,000 in annual revenues within year one of launch and saved client costs.
Database Developments: Guided teams in development of relational database management systems (RDBMS) for clients using Oracle Databases, SQL Server, IBMDB2 and GoogleCloud Platform.
Results: Improved the consistency, security, recoverability, and accessibility of data.
Enterprise Implementations: Directed global rollouts of new software and systems for all clients.
Results: Ensured defect-free releases through mindful planning, testing and QA efforts.
Timeline
Director of Technology
KW Property Management
10.2023 - Current
Director of Information Technology
Oak Grove Technologies
02.2022 - 05.2025
Director of Information Technology
Montessori School of Raleigh
02.2021 - 02.2022
Director of Information Technology
CHATHAM HALL
07.2018 - 07.2020
Director of Information Technology
HERITAGE HALL
07.2014 - 07.2018
Director of IT/Network Administrator
WILBRAHAM & MONSON ACADEMY
07.2008 - 07.2014
Systems Engineer
PARK TUDOR SCHOOL
07.2004 - 07.2008
Project Manager/Senior Consultant
ATLANTICON
01.2002 - 02.2004
Project Manager/Systems Analyst
COMMUNITY HOSPITALS
01.2000 - 01.2002
Systems Engineer
ST. VINCENT HOSPITAL
02.1998 - 01.2001
Bachelor of Arts - Liberal Arts And General Studies
Western New England University