Casey Butler
Tyngsboro,MA
Summary
Hardworking Cook and Server for guests, bringing detail-oriented approach to food preparation and handling. Reliable individual possessing excellent communication and problem-solving strengths.
Careful and observant interior design (senior) student, who excels in professional and team oriented atmospheres. Excellent experience in Adobe Creative Clouds, Revit, hand drawings and Sketchup. Moderate experience and skill in CAD Softwares. Serious concentration in sustainable and environmentally friendly design. Great experience in sustainable design initiatives, and sustainable business practices.
Overview
7
7
years of professional experience
Work History
Server
Dream Diner
09.2018 - 08.2021
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Cleaned tables and chairs to prepare dining area for next customers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Addressed complaints to kitchen staff and served replacement items.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Prepared checks, itemizing total meal costs and taxes.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Set up tables in between patrons to reduce wait times.
- Filled condiments and napkin containers during slack periods.
- Responded to ad hoc cleaning duties at end of shift.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Garnished dishes and beverages to serve visually appealing menu items.
Cook
Dream Diner
09.2018 - 08.2021
- Followed established procedures and requirements for safe food handling, storage and service.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Used standardized recipes and other instructions to prepare food.
- Prepared and served meals by reviewing recipes and combining and cooking ingredients.
- Replenished food items from inventory and rotated ingredients.
- Coordinated orders to expedite food from kitchen according to cook time and delivery time.
- Carried pans and trays of food to and from work stations, stove and refrigerator.
- Set up and performed initial prep work for soups, sauces and salads.
- Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
- Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
To Go Server
Longhorn Steakhouse
12.2022 - Current
- Managed order accuracy and timely delivery for to-go meals.
- Collaborated with kitchen staff to streamline food preparation processes.
- Trained new team members on menu items and service protocols.
- Ensured compliance with health and safety regulations during food handling.
Line Cook
Longhorn Steakhouse
09.2022 - Current
- Cooked multiple orders simultaneously during busy periods.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
- Kept stations stocked and ready for use to maximize productivity.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
- Followed proper food handling methods and maintained correct temperature of food products.
- Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
- Grilled and deep fried various foods from meats to potatoes.
- Washed and peeled ingredients to prepare for different meals and recipes.
- Assisted in preparation of menu items ranging from burgers to sandwiches.
- Carried pans and trays of food to and from work stations, stove and refrigerator.
- Prepped garnishes to reduce wait times during lunch and dinner rush.
Server
Longhorn Steakhouse
08.2022 - Current
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Cleaned tables and chairs to prepare dining area for next customers.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Addressed complaints to kitchen staff and served replacement items.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Recorded meal selections and transactions in microsystem to deliver prompt service.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Served food and beverages to patrons and confirmed complete orders.
- Explained menu items, describing ingredients and cooking methods upon request.
- Stocked service areas with supplies during slow periods.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Prepared checks, itemizing total meal costs and taxes.
- Presented menus and answered questions regarding items.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Set up tables in between patrons to reduce wait times.
- Filled condiments and napkin containers during slack periods.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Responded to ad hoc cleaning duties at end of shift.
Restaurant Busser
Longhorn Steakhouse
06.2021 - Current
- Cleared tables to maintain high turnover rate and minimize wait times.
- Cleared, cleaned and sanitized booth and chair cushions and tables.
- Wiped down and cleaned chairs, booths and highchairs.
- Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
- Carried food, dishes, trays or silverware from kitchens or supply departments to serving counters.
- Maintained table settings by removing courses, replacing utensils and refilling beverages.
- Observed tables to tend to guest needs and identify customer service opportunities.
- Greeted customers to seat patrons at tables according to availability and customer preferences.
- Notified manager of issues with equipment or breakage.
Server
Back Deck
09.2023 - 06.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
Interior Design
Suffolk University
Boston, MA05.2026
General Student
Tyngsborough High School
Tyngsborough, MA05.2022
Skills
- Ingredient Inspection
- Cutting and Slicing Techniques
- Kitchen Organization
- Foodservice Sanitation
- Attention to Detail
- Professional Attitude
- Problem-Solving
- Time Management
- Task Prioritization
- Back of House Operations
- Team Coordination
- Server Communication
- Detail-Oriented
- Collaboration and Teamwork
- Customer Orders
- Basic Math
- Planning & Organizing
- Microsoft Office
- Flexible Schedule
- People Skills
- Team Building
- Friendly, Positive Attitude
- Critical Thinking
- Computer Skills
- Customer Service
- Relationship Building
- Problem Resolution
- Organizational Skills
- Good Work Ethic
- Training & Development
- Reliable & Trustworthy
- Performance Tracking and Evaluation
- Goal Setting
- Budget Management
- Work Planning and Prioritization
- Employee Coaching and Motivation
- Graphic Presentations
- Adobe InDesign
- Color and Material Application
- Space Planning
- Color Scheme Coordination
- Furnishings Selection
- Design Presentation
- Recycled Materials
- Problem Solving
- Service Oriented
- CAD Software
- Visual Product Development
- Adobe PhotoShop
- Attention to detail
- Time management
- Highly motivated
- Cleaning and organization
- Customer service
- Professional attitude
Portfolio
- Interior Design student work completed so far at Suffolk University.
Education and Training
Honor roll student throughout high school career
Honors student currently at Suffolk University studying Interior Design
Volunteer Work at Eastie Farms (Boston, MA)
Timeline
Server
Back Deck
09.2023 - 06.2024
To Go Server
Longhorn Steakhouse
12.2022 - Current
Line Cook
Longhorn Steakhouse
09.2022 - Current
Server
Longhorn Steakhouse
08.2022 - Current
Restaurant Busser
Longhorn Steakhouse
06.2021 - Current
Server
Dream Diner
09.2018 - 08.2021
Cook
Dream Diner
09.2018 - 08.2021
General Student
Tyngsborough High School
Interior Design
Suffolk University