Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Accounting Bookkeeper
DiSalvo and Associates
West Palm Beach, FL
03.2023 - Current
Maintained and reconciled general ledger accounts.
Conducted monthly reconciliation of bank statements.
Handled bi-weekly payroll services for numerous companies.
Reconciled or entered report discrepancies found in financial records.
Reviewed customer account information for accuracy and completeness.
Service Coordinator
Commercial Energy Specialists
Jupiter, FL
10.2021 - 03.2023
Coordinated service schedules and appointments with clients.
Provided customer service to ensure client satisfaction.
Maintained accurate records of services provided for each client.
Handled incoming calls and inquiries from customers regarding services offered.
Monitored staff performance and provided feedback on areas of improvement needed.
Store Manager
Shoe Carnival
Jupiter, FL
03.2018 - 10.2021
Conducted daily store operations, including opening and closing procedures and cash handling.
Monitored inventory levels and placed orders to restock shelves.
Developed strategies to maximize sales and profitability.
Established customer service standards and monitored staff compliance.
Recruited, trained and supervised new employees.
Dispatch Coordinator
Admiral Plumbing, Heating And Cooling
Jupiter, FL
03.2018 - 06.2019
Coordinated and monitored daily delivery routes to ensure timely completion.
Provided customer service support by responding to inquiries, resolving issues, and providing updates on shipments.
Maintained up-to-date records of freight movement and shipment tracking information in the system.
Assigned deliveries to drivers according to their availability and route optimization guidelines.
Tracked real-time location of vehicles using GPS technology.
Sales Associate
Kohls Department Store
Palm Beach Gardens, FL
04.2017 - 10.2018
Greeted customers and provided exceptional customer service.
Assisted customers with product selection, sizing and styling.
Provided accurate information about products, prices and services.
Processed transactions using a point-of-sale system.
Organized stockroom shelves according to size, color or style.
Scheduling Coordinator
PBC for Periodontics and Implant Dentistry
Palm Beach Gardens, FL
08.2016 - 03.2018
Received and processed patient scheduling requests in a timely manner.
Created and maintained accurate patient appointment records.
Collaborated with physicians and other healthcare staff to ensure patients were scheduled for the appropriate services.
Coordinated patient transportation needs prior to appointments.
Verified insurance information for all new patients prior to scheduling visits.
Assistant Store Manager
True Religion
Palm Beach Gardens, FL
07.2013 - 02.2017
Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
Office Manager
Marine Electronic Installers
Palm Beach Gardens, FL
07.2013 - 07.2016
Supervised staff members, organized schedules and delegated tasks.
Assigned work and monitored performance of project personnel.
Automated office operations for managing client correspondence, payment schedules and data communications.
Managed office budget to handle inventory, postage and vendor services.
Administered payroll and maintained proper documentation of employee personnel.
Office Manager
RS Imports
Jupiter, FL
04.2012 - 07.2013
Developed and implemented office policies and procedures.
Assisted with the preparation of budgets, forecasts and financial statements.
Supervised staff members, organized schedules and delegated tasks.
Coordinated meetings, conferences, travel arrangements and department activities.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Shift Manager
Panera Bread
Jupiter, FL
04.2009 - 04.2012
Developed and maintained positive working relationships with staff, customers, and vendors.
Monitored store operations to ensure compliance with company policies and procedures.
Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
Delegated tasks to multiple employees while maintaining efficient workplace.
Education
EDFA, Radiology, CPR Certified - Dental Assisting
Dental Assistant Academy of The Palm Beaches
West Palm Beach, FL
2016
High School Diploma -
American Home Schooling
Home Schooled
2010
Some College (No Degree) - Business Administration And Management
Southern New Hampshire University
Hooksett, NH
Skills
Inventory Tracking
Bookkeeping Software
Quickbooks
Financial Recordkeeping
Staff Management
Payroll Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Accounting Bookkeeper
DiSalvo and Associates
03.2023 - Current
Service Coordinator
Commercial Energy Specialists
10.2021 - 03.2023
Store Manager
Shoe Carnival
03.2018 - 10.2021
Dispatch Coordinator
Admiral Plumbing, Heating And Cooling
03.2018 - 06.2019
Sales Associate
Kohls Department Store
04.2017 - 10.2018
Scheduling Coordinator
PBC for Periodontics and Implant Dentistry
08.2016 - 03.2018
Assistant Store Manager
True Religion
07.2013 - 02.2017
Office Manager
Marine Electronic Installers
07.2013 - 07.2016
Office Manager
RS Imports
04.2012 - 07.2013
Shift Manager
Panera Bread
04.2009 - 04.2012
EDFA, Radiology, CPR Certified - Dental Assisting
Dental Assistant Academy of The Palm Beaches
High School Diploma -
American Home Schooling
Some College (No Degree) - Business Administration And Management