Casey Carlson
Sacramento,CA
Summary
Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
5
5
years of professional experience
Work History
Property Manager
Public Storage
09.2021 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Collected and maintained careful records of rental payments and payment dates.
- Administered operations to handle needs of more than 350 tenants across 400 property units
Count Team
Thunder Valley Casino
04.2021 - 06.2021
- Count Room to ensure integrity of currency and voucher counting derived from Slot machines, as well as ensuring compliance with Gaming Commission
- Remove drop cans from Slot machines and transport cans to Count Room
- Maintains protection of extremely large amounts of currency, ensuring prevention of loss by providing extreme care and attention to detail.
- Handled money, ticket and chips exchanges for customers.
- Audited money drawers and hand or machine-counted large cash values.
- Counted cash and casino chips to accurately reconcile transaction reports.
- Handled money, ticket and chips exchanges for customers
- Counted cash and casino chips to accurately reconcile transaction reports
- Documented exchanges accurately, reconciled transactions and processed authorization forms
- Skilled at working independently and collaboratively in team environment
- Self-motivated, with strong sense of personal responsibility
Shift Manager
Marcos Pizza
11.2020 - 04.2021
- Resolve customer or employee complaints, greet customers, and ask about quality of service customers are receiving, Count money, schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity, maintain food and equipment inventories, and keep inventory records, perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
Shift Supervisor
SSP America
03.2019 - 03.2020
- Demonstrate positive attitude and energetic personality with strong work ethic, Maintained administrative functions - inventory, employee attendance and counseling, training new employees, Maintained contact with kitchen staff, management, serving staff and customers' concerns were addressed, Inspected dining room serving stations for neatness and cleanliness, and requisitioned dining room supplies, Take thorough inventory and verify assets on hand to complete accurate order, Supervised serving of meals, Inspected kitchen and dining areas, Ensured sanitary, standards.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Delivered successful training to more than 12 employees during tenure, educating on successful work processes and productivity strategies
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
- Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within
Education
High School Diploma -
California Family Life Center
Hemet, CA01.2016
Skills
- Excellent customer service skills
- Commercial awareness
- Flexibility
- Good interpersonal skills
- Communication skills
- Problem-solving skills
- Organizational skills
- Teamwork skills
- Overseeing stock levels
- Ordering supplies
- Ensure adherence to food sanitation and safety guidelines
- Maintenance Scheduling
- Property Management
- Business Development
Personal Information
Title: Hospitality Supervisor
References
Available upon request.
Timeline
Property Manager
Public Storage
09.2021 - Current
Count Team
Thunder Valley Casino
04.2021 - 06.2021
Shift Manager
Marcos Pizza
11.2020 - 04.2021
Shift Supervisor
SSP America
03.2019 - 03.2020
High School Diploma -
California Family Life Center
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