Summary
Overview
Work History
Education
Skills
Timeline
Generic

Casey Centers

Franklin,TN

Summary

Results-driven Division Manager skilled in maintaining smooth and efficient operations to meet profit and loss targets. Hardworking and disciplined leader with continuous improvement mindset.

Overview

13
13
years of professional experience

Work History

Division Manager

Alley Cassetty Companies
06.2016 - Current
  • Controlled costs by streamlining operations and reducing waste.
  • Achieved profit and loss objectives through effective sales marketing and improving processes.
  • Met divisional objectives by recruiting and qualifying vendor and trade bases.
  • Exercised independent judgment in onboarding, training and motivating division staff to maximize performance.
  • Handled escalated complaints involving division operations and work of personnel under supervision.
  • Supervised daily planning, coordination and administration for division operations.
  • Built relationships with customers and community to establish long-term business growth.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

LOAN OPERATIONS MANAGER

Cove Federal Credit Union
04.2010 - 06.2016
  • Complied with established internal controls and policies.
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
  • Performed banking, business administration and financial tasks to guarantee five-star service for clients.
  • Prepared internal and regulatory financial reports, balance sheets and income statements.
  • Created financial dashboards to provide insights into key performance indicators.
  • Supported financial director with special projects and additional job duties.

Education

Bachelor of Arts - Marketing

Northern Kentucky University
Newport, KY

Skills

  • Operating Procedures and Policies
  • System Design
  • Sales Quota Management
  • Project Implementation
  • Providing Feedback
  • Customer Relationship Development
  • Performance Improvement
  • Staff Motivation
  • Team Recruiting and Onboarding

Timeline

Division Manager

Alley Cassetty Companies
06.2016 - Current

LOAN OPERATIONS MANAGER

Cove Federal Credit Union
04.2010 - 06.2016

Bachelor of Arts - Marketing

Northern Kentucky University

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Casey Centers