CASEY CHELETTE
Management
West Monroe,LA
Summary
Results-driven retail manager with over 17 years of experience in operations, sales, and team leadership. Proven track record in enhancing productivity and profitability through effective management of merchandising, banking, and recruitment processes. Expertise in customer service, conflict resolution, and strategic planning, ensuring high standards and positive team dynamics. Recognized for exceptional performance in inventory management and in-store marketing initiatives.
Overview
18
18
years of professional experience
Work History
Manager
Riner Furniture
Clarksville, TN
07.2007 - 09.2013
- Streamlined daily retail operations to enhance efficiency and workflow effectiveness.
- Managed proactive inventory strategies ensuring timely product availability for customers.
- Resolved customer inquiries, upholding high service standards and satisfaction.
- Supervised cash flow, payroll, and inventory to ensure operational continuity.
- Executed opening, closing, and shift change procedures to maintain operational standards.
- Guided retail associates in delivering exceptional guest experiences and performance quality.
- Hired, trained, and mentored staff while conducting regular performance evaluations.
- Analyzed financial data to identify opportunities for profitability improvements.
Business Owner
Cj Cleaning Company
West Monroe, LA
06.2013 - Current
- Executed daily operations for cleaning services in residential and commercial sectors.
- Supervised staff to ensure adherence to rigorous cleaning standards and customer satisfaction.
- Formulated schedules that optimized workforce efficiency according to client needs.
- Maintained accurate inventory of cleaning supplies and equipment for operational effectiveness.
- Implemented comprehensive training programs for new hires to elevate service quality.
- Cultivated strong client relationships to ascertain specific cleaning preferences.
- Managed billing and invoicing processes, facilitating prompt client payments.
- Conducted inspections to uphold safety and cleanliness compliance standards.
Head Carer
Private In-Home Elder Care
West Monroe, LA
02.2018 - 12.2023
- Assisted clients with daily living activities and personal hygiene.
- Managed medication schedules and ensured timely administration for clients.
- Communicated effectively with family members and health professionals about client needs and progress.
- Developed personalized care plans in collaboration with healthcare teams.
- Assisted with daily living activities such as bathing, dressing, eating, and mobility.
- Performed household tasks such as laundry, cleaning, shopping, meal preparation.
- Maintained accurate records of services provided, changes in client's condition, progress notes.
- Adhered to strict confidentiality guidelines while handling sensitive information related to clients' health conditions or personal matters.
- Adapted quickly to challenging situations involving complex medical cases or difficult behaviors of patients.
- Monitored staff performance and addressed issues.
- Recruited, hired, trained and mentored qualified candidates to fill open positions.
- Managed financial planning and analysis and oversaw cash flow management
- Prepared financial documents such as budgets, forecasts and reports.
- Maintained accounts payable and receivable records ensuring timely payments are made.
- Managed payroll processing activities for multiple employees
- Calculated and prepared checks for utilities, taxes, and other payments.
Baker
Texas Roadhouse
West Monroe, Louisiana
02.2024 - Current
- Prepared fresh bread and rolls daily per Texas Roadhouse standards.
- Operated baking equipment safely and efficiently in high-pressure environments.
- Maintained organized workstations to ensure compliance with food safety regulations.
- Collaborated with kitchen staff to synchronize baking schedules and menu preparations.
- Monitored ingredient inventory levels and facilitated supply ordering as necessary.
- Trained new bakers on processes, recipes, and adherence to safety protocols.
- Measured, mixed, and prepared raw materials according to specifications and recipes.
- Reviewed expiration dates on products and removed expired stock to uphold quality.
Education
High School Diploma -
Rushville Indusrty High School
Rushville, IL05.2006
Bachelor of Science: Psychology -
Troy University
Troy, ALSkills
- Analytical problem solving
- Dispute resolution
- Team training and development
- Salesforce administration
- Client service excellence
- Accurate financial oversight
- Inventory control
- Recruitment and training
- POS system proficiency
- Stockroom organization
- Attention to detail
- High motivation level
- Effective multi-tasking
Affiliations
- Volunteer in many different capacities
- Hiking and kayaking
- Running
References
References available upon request.
Timeline
Baker
Texas Roadhouse
02.2024 - Current
Head Carer
Private In-Home Elder Care
02.2018 - 12.2023
Business Owner
Cj Cleaning Company
06.2013 - Current
Manager
Riner Furniture
07.2007 - 09.2013
High School Diploma -
Rushville Indusrty High School
Bachelor of Science: Psychology -
Troy University