Shonda Angell
Dunedin,USA
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
14
14
years of professional experience
Work History
General Manager
Big Claw Management
Indian Rocks Beach, Florida
08.2023 - Current
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Oversaw daily operations to ensure efficient resource allocation and workflow management.
- Developed strategic plans to optimize operational efficiency and enhance service delivery.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Manager
Island Hopper Holdings, LLC
Tarpon Springs, FL
10.2020 - 07.2023
- Created employee schedules.
- Ensured inventory was well stocked and placed all orders.
- Verified invoices, budget, and payroll.
- Filled in when necessary to maintain customer satisfaction.
- Resolved customer complaints.
Manager
Only Solutions, Inc.
Paducah, KY
04.2014 - 08.2020
- Created employee schedules.
- Ensured inventory was well stocked and placed all orders.
- Verified invoices, budget, and payroll.
- Filled in when necessary to maintain customer satisfaction.
- Resolved customer complaints.
Respiratory Therapist
Kishwaukee Hospital
DeKalb, IL
04.2011 - 07.2013
- Responsible for assessing, diagnosing, and treating patients.
- Performed set-up, operation, and monitoring of life support ventilation systems.
- Performed artificial airway management.
- Served as Lead Respiratory Therapist for two years.
Education
Associate's Degree - Respiratory Care with RRT Certification
Rock Valley College
Rockford, IL01.1996
Skills
- Critical thinking and decision making
- Organizational skills
- Dependability and reliability
- Prioritization abilities
- Training and mentoring
- Customer service expertise
- Quick adaptability
Timeline
General Manager
Big Claw Management
08.2023 - Current
Manager
Island Hopper Holdings, LLC
10.2020 - 07.2023
Manager
Only Solutions, Inc.
04.2014 - 08.2020
Respiratory Therapist
Kishwaukee Hospital
04.2011 - 07.2013
Associate's Degree - Respiratory Care with RRT Certification
Rock Valley College
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