Casey Craig
Newburgh,NY
Summary
Proven Pharmacy Technician with a track record of enhancing workflow and patient confidentiality at The Blooming Grove Pharmacy. Leveraged pharmacology knowledge and problem-solving skills to improve medication dispensing accuracy by 90%. Excelled in team collaboration and HIPAA compliance, ensuring efficient and secure pharmacy operations. Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Driven Pharmacy Technician with 10 years of experience and success in working within fast-paced pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy. Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions. Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
14
14
years of professional experience
Work History
Pharmacy Technician
The Blooming Grove Pharmacy
2020.09 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
Animal Control Officer
The Town of Woodbury
2017.04 - 2020.09
- Collaborated with local law enforcement agencies to enforce animal control ordinances and handle dangerous or aggressive animals.
- Handled emergency situations calmly and effectively, employing appropriate restraint techniques for various species while prioritizing public safety.
- Conducted thorough investigations into cases of suspected animal cruelty or neglect, gathering evidence to support legal action when necessary.
- Developed strong working relationships with veterinarians, rescue organizations, and other stakeholders within the community for improved collaboration on shared goals.
- Maintained a safe environment for animals in the shelter by performing daily health checks, feeding, and cleaning duties.
- Ensured proper handling of deceased animals for transport to designated disposal facilities while adhering to established protocols.
- Enhanced public safety by responding to and investigating reports of animal abuse, neglect, and nuisance complaints.
Pharmacy Technician
Central Valley Pharmacy
2014.09 - 2016.03
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Accurately filled proscriptions and dispensed medications for hospice care.
Rental Coordinator
W.S. Healey Chevrolet
2014.02 - 2016.02
- Reduced downtimes by promptly addressing maintenance issues and coordinating repairs for rental equipment.
- Developed and maintained a comprehensive database of client information to facilitate efficient communication and recordkeeping.
- Provided exceptional customer service by proactively addressing concerns and offering solutions to meet client needs.
- Conducted regular inventory audits to ensure accurate record-keeping and prevent potential shortages or overstock situations.
Receptionist
Speedy Auto Center
2010.03 - 2014.07
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Helped customers understand the importance of their vehicle maintenance.
- Managed accounts such as monthly payments for local companies.
Education
High School Diploma -
Washingtonville Senior High School
Washingtonville, NY06.2011
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- Answering customer questions
- Insurance Billing
- Medication Dispensing
- Patient confidentiality
- Prescription Filling
- Insurance Verification
- Supply Restocking
- Pharmacy Ethics
- Pharmacology knowledge
- HIPAA
- Pharmacy and customer records management
- Drug Classification Knowledge
- Drug Inventory Control
- Labeling Accuracy
- Drug safety
- Pharmaceutical Calculations
- Stocking shelves
- Processing payments
- Pharmacy Software Proficiency
- Interpreting and Processing Medication Orders
- Healthcare regulations
- Pharmacy Law Compliance
- Medication labels
- Medicare and Medicaid process
- Drug Inventory Management
- Prescription Interpretation
- Verifying orders
- Advanced math skills
- Manual and automated medication dispensing
- Compounding Techniques
- Receiving incoming supplies
- Order Verification
- Secure storage of medications
- Regulatory Compliance
- Dosage Form Preparation
- Interpreting orders
- FDA Drug Safety Guidelines
- Drug utilization review
- Staff Development
- OTC Recommendations
- Drug Monitoring
- Patient education and counseling
- Operations Support
- Customer Service
- Attention to Detail
- HIPAA Compliance
- Prioritization and Organization
- Prescription Filling and Labeling
- Dispensing Medications
- Cash Register Operations
- Team Coordination
- Insurance processing
- Analytical Thinking
- Patient Profile Setup
- Inventory Management
- Resolving Complaints
- Employee Training
- Prescription Refill Fulfillment
- Staff Leadership
- Equipment Cleaning and Maintenance
- Medical Insurance Claims Processing
- Confidentiality Practices
- Medication Documentation
- Safe Chemical Handling
- Prescription Order Verification
- Item Pricing
- Prescription Pricing
- Wholesale Ordering
Timeline
Pharmacy Technician
The Blooming Grove Pharmacy
2020.09 - Current
Animal Control Officer
The Town of Woodbury
2017.04 - 2020.09
Pharmacy Technician
Central Valley Pharmacy
2014.09 - 2016.03
Rental Coordinator
W.S. Healey Chevrolet
2014.02 - 2016.02
Receptionist
Speedy Auto Center
2010.03 - 2014.07
High School Diploma -
Washingtonville Senior High School
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