Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
Funeral Home Assistant
Molnar Funeral Home
Brownstown , Michigan
02.2020 - Current
Welcomed families and visitors into facility and guided into appropriate visitation rooms or chapel.
Arranged floral tributes and lights around caskets in visitation rooms and chapels.
Maintained a sanitary and clean work environment.
Waitress/Head Hostess
Tvs Deli And Diner
Trenton , Michigan
05.2018 - 04.2022
Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
Monitored seating area and checked restrooms regularly to keep spotless.
Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Answered customer questions about hours, seating and menu information.
Supported servers, food runners and bussers with keeping dining area ready for every guest.
Used cash registers and credit card machines to cash out customers.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Assisted managers with quickly resolving service- and food-related issues.
Food Service Worker
Subway
Woodhaven , Michigan
03.2018 - 05.2021
Maintained clean, trash-free workspaces to maximize productivity and safety.
Greeted customers at counter to fulfill requests and answer questions.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Health Care Assistant
Michigan House Senior Living
Riverview , Michigan
11.2019 - 03.2020
Coordinated activities, crafts and special events for patients.
Maintained clean environment with due consideration to health and safety issues and infection control policy.
Provided companionship and relationships with patients.
Supervised patients on commodes, in toilets and bathrooms and assisted patients with hygiene needs.
Cared for clients with diagnoses such as dementia.
Sales Associate
Sally Beauty Supply And Equipment
Gibraltar , Michigan
07.2007 - 05.2015
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Provided positive first impressions to welcome existing, new and potential customers.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Hair Salon Assistant
Salon Panache
Trenton , Michigan
05.2007 - 06.2010
Answered telephone calls to provide information and schedule new appointments.
Offered exceptional service and support to walk-in and scheduled customers.
Prepared clients for hair cuts and styles with soothing shampoo work.
Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
Completed basic styles for regular customers by using strong blow-drying and curling abilities.
Studied advanced techniques to develop proficiency and better serve customers.
Consulted with clients on current trends and offered advice on flattering cuts and styles.
Helped customers select styles for special events such as prom and formal dances.
Offered professional cuts, color services and extensions to salon customers.
Education
High School Diploma -
Trenton High School
Trenton, MI
05.2006
Skills
Communication
Teamwork
Empathy
Creativity
Work Ethic
Adaptability
Problem Solving
Attention to detail
Flexibility
Affiliations
Secretary of Hedke Elementary School PTO
Board member of Trenton High School Parent Council
Apprentice Funeral Director and Embalmer at Shelton-hunt Funeral Home Funeral HomeApprentice Funeral Director and Embalmer at Shelton-hunt Funeral Home Funeral Home
Assistant to the Funeral Director at Cunningham Funeral Home, Inc. Funeral HomeAssistant to the Funeral Director at Cunningham Funeral Home, Inc. Funeral Home
Funeral Services Professional at Trinity Chapel Funeral Home & Stinson Funeral HomeFuneral Services Professional at Trinity Chapel Funeral Home & Stinson Funeral Home