Summary
Overview
Work History
Education
Skills
Timeline
Generic

Casey Dawson

Lewisville,TX

Summary

A proven leader in strategic selling and client relationship management, with over 12 years of extensive experience in Account Management, Sales, SaaS/MaaS Sales, and IT Recruiting supporting clients across diverse industries and regions. Demonstrated expertise that encompasses cultivating strategic relationships, expanding accounts, and serving as a technical liaison. I am poised to leverage my skills to drive new business development, enhance client growth, and maximize revenue potential.

Overview

12
12
years of professional experience

Work History

Account Executive

Extu
02.2024 - Current
  • Managed client relationships, serving as the primary point of contact to ensure satisfaction and address client needs.
  • Developed and executed sales strategies, achieving and exceeding revenue targets.
  • Identified new business opportunities and secured business with potential clients.
  • Conducted market research to stay updated on industry trends and inform strategic planning.
  • Prepared and presented proposals, negotiated deals, and closed sales.
  • Collaborated with marketing, product development, and customer support teams to deliver comprehensive solutions.
  • Booked & conducted >10 Client Product Demonstrations per week (on average).
  • Responsible for greater then 25% of all sales on my team of 10 dedicated Account Executives.

Sr. Account Executive

Blackhawk Network
12.2020 - 10.2023

● Use data in CRM and the available sales technology stack to understand account backgrounds and
identify key contacts to successfully personalize communications and maximize a successful
outreach strategy.
● Responsible for managing and growing a book of business of 300+ existing customers with an annual
revenue stream in excess of 30 million dollars.
● Daily utilization of CRM systems and SalesLoft to execute and accurately record all activities.
● Conduct engaging product demonstrations for account-related needs and/or revenue expansion opportunities.
● Identify and maintain the appropriate expansion sales pipeline coverage to achieve annual expansion sales targets.
● Daily interaction with Business Development Team to efficiently and effectively transfer account ownership to ensure an optimal customer experience.
● Meet and exceed Key Performance Indicators (KPIs) with a year over year growth of my book of business by 20%. This distinction was recognized as a member of the “Diamond Tier” of sales executives of which are inside of the top 10% of all salespeople within the organization.
● Ran point on over 100 API Migrations and Integrations as BHN retired various ordering portals once the new central transactional sales portal was fully developed.
● Strategic Planning and Implementing – Develop a project plan based off client's desire, and available
resources. Provide the client with the project schedule, while identifying key milestones, and possible risk at each implementation step.
● Analyze weekly reports due from clients and directed team member on best practices for completing assigned task.
● Developed implementation guide and checklist to assist clients in understanding the migration/implementation process.
● Reconcile all implementation at Go-Live. Review and make any adjustments to client's data. Provide client with accounting reconciliation to ensure general ledgers and bank accounts are accurate.
● Assisted in client & new hire training by providing an overview of the system platform.
● Adhered to all best practices, processes, and procedures to ensure client's data was not mishandle

Sr. Recruiter / Sr. Account Manager

Stoic Resources
06.2017 - 12.2020
  • Working closely with various clients around Dallas/Fort Worth, I have partnered with business leaders to drive efficient and effective recruitment strategies, providing a specific and tailored approach for delivering candidates that consistently exceed expectations.
  • Overseeing all aspects of full life cycle recruiting, account management, and new business development for our major clients throughout the Dallas/Fort Worth.
  • Successfully attained new 24 new customers/clients, by means of fully qualifying marketing/sales leads, conducting thorough intake sessions to gain to gain full visibility of hiring needs for existing & future openings, thoroughly qualify new job orders, and negotiate pricing & project scope.
  • Well versed in outbound prospecting strategies, my specialties including: email marketing campaigns, cold/warm calling initiatives, social media marketing, hosting bi-monthly technology & social meet ups, referral research, SEO strategy, and marketing automation.
  • Successfully placed 71 candidates into full-time positions at fees to the client ranging from 17-22%.
  • Accumulated over $1.1 million in gross client fees.

Sr. Technical Recruiter

Mastech Digital
10.2016 - 06.2017
  • Hired to be the “Local Market Expert” for Dallas/Fort Worth, I have been assigned to Mastech's highest visibility Dallas/Fort Worth clients (Southwest Airlines and KPMG).
  • Individually placed 16 candidates into various positions, including; Network Engineer, Systems Engineer, Active Directory Architect, CMDB Analyst, Fuel Inventory Auditor, Application Support Specialist, and Sr. .NET Developer (*placed an additional 6 candidates, as an account/sales manager).
  • Maintaining an average margin of 24.5%, with a roughly $9,200 weekly gross margin.
  • Conducted through in-take sessions with Senior Executives and hiring managers.
  • Source, screen and rank candidates using behavioral interview techniques to present top candidates to management for quick and efficient hires.
  • Provide weekly reporting to Senior Management on the status of the recruitment effort including, offers extended, interviews in process and candidate pipeline.
  • Trained my offshore recruiting team on advanced LinkedIn and Boolean internet searches to uncover difficult to find candidates for high level openings.

Sr. IT Recruiter

Veredus, Hays
12.2015 - 09.2016
  • Averaged 2+ placements per month over a 9-month span.
  • Successfully placed a Cisco Network Architect into a six-month contract to hire position, with a well- respected Cisco Gold Partner client. Total fees collected from the client over 6 months were in excess of $80,000 (with a 12% fee upon conversion).
  • Established new client in the wireless communications arena, by means of initiating direct manager contact and proactive marketing. The result of the process was the placement of a Sr. Systems Engineer at a salary of $105,000, generating a fee of $23,000, and having a MSA signed for both contract and permanent placement positions.
  • Successfully placed a Sr. Windows Pre-Sales/Implementation engineer at a Fortune 500 Financial Software institution. This position had been opened to 16 different agencies and had gone unfilled for over 4 months. The total fee collected for the candidate was $26,400.
  • Work closely with hiring managers to understand their needs to identify the right talent, ensure goals are met, and reduce overall “time to fill” objectives.
  • Daily tracking of goals, metrics, and performance; regularly communicating the status & results with the team and direct management.

Senior Technical Recruiter

Robert Half Technology
05.2012 - 09.2015
  • Year over year growth of at least 50%. On track to produce over $400k in revenue for 2015 and well over $600k in revenue since 5/2012.
  • Averaged 2+ placements per week and was ranked in top 25% of recruiters of comparable tenure.
  • Conducted 15+ pre-screening interviews per week with candidates, in person or via Skype, to evaluate skills and personality and determine cultural matches for clients.
  • Developed sales leads through networking with consultants .
  • In depth training & knowledge of market trends and pricing. Often times was leaned on to collaborate with RH Management and Sales Executives during in person and over the phone meetings with our client's management to help determine; project scope, fair market value for necessary resources and forecasted timeframe for project duration.
  • Recognized by Senior Management as a Robert Half “Future Star”, as well as longest tenured member of Robert Half Technology's Dallas Galleria Branch.

Education

Associate of Science - Mass Communications

University of North Texas
Denton, TX
01.2006

Skills

  • Client Relationship Building
  • Account Management
  • Relationship building and management
  • Strategic selling
  • Pipeline Management
  • Contract Negotiation
  • Forecast preparation
  • CRM software expertise
  • Customer Relationship Management (CRM)
  • Sales Quota Achievement
  • Customer Relationships
  • Customer Presentations

Timeline

Account Executive

Extu
02.2024 - Current

Sr. Account Executive

Blackhawk Network
12.2020 - 10.2023

Sr. Recruiter / Sr. Account Manager

Stoic Resources
06.2017 - 12.2020

Sr. Technical Recruiter

Mastech Digital
10.2016 - 06.2017

Sr. IT Recruiter

Veredus, Hays
12.2015 - 09.2016

Senior Technical Recruiter

Robert Half Technology
05.2012 - 09.2015

Associate of Science - Mass Communications

University of North Texas
Casey Dawson