Casey Delay
Bedford ,TX
Summary
Dynamic Administrative Assistant with a proven track record at Little Tykes Learning Center, excelling in customer service and data management. Recognized for enhancing office efficiency and fostering strong client relationships. Skilled in inventory systems and professional communication, ensuring smooth operations and a positive workplace culture.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Little Tykes Learning Center
05.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Maintained inventory of office supplies and placed orders.
Childcare Teacher
Little Tyke Childcare Centers
05.2022 - Current
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Developed strong relationships with students and their families, fostering mutual trust and respect that contributed to overall student success.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Supported diverse student needs through differentiated instruction strategies, ensuring academic success for all learners.
- Organized small groups of children while transitioning to and from outdoor play.
Food Manager
Little Tykes Learning Center
05.2022 - Current
- Managed daily operational tasks such as staff scheduling, budgeting, ordering supplies, and quality assurance checks.
- Reduced food waste by closely monitoring inventory levels and adjusting purchasing decisions accordingly.
- Enhanced customer satisfaction by implementing new food safety protocols and ensuring proper food handling procedures.
- Conducted regular financial audits of the business to identify areas of improvement and develop strategies for increased revenue generation.
- Achieved consistent Food Safety Inspection scores by maintaining a clean, organized, and compliant working environment.
Unloader Associate
UPS
09.2021 - 01.2022
- Boosted overall productivity through effective communication with loading dock personnel and truck drivers during the unloading process.
- Collaborated with team members to complete high-volume unloading projects ahead of schedule.
- Enhanced warehouse efficiency by consistently unloading shipments in a timely manner.
- Prioritized workplace safety by actively participating in ongoing training sessions related to proper lifting techniques, equipment handling, and hazard identification within the warehouse setting.
Cashier
Market Street
05.2021 - 10.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Technician
Gamestop Dist. Center
06.2012 - 12.2019
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Optimized system performance thorough testing and analysis.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Tested systems, noting issues and completing preventive maintenance.
- Diagnosed and repaired problems with electrical and mechanical systems.
Education
High School Diploma -
Chester Jr./ Sr High School
Chester, CALassen Community College
Susanville, CASkills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Time management
- File organization
- Customer and client relations
- Computer proficiency
- Filing
- Customer relations
- Scheduling
- Documentation and recordkeeping
- Office management
- Professional communication
- Scheduling and calendar management
- Dedicated team player
- Verbal communication
- Records management
- Professional and mature
- Filing and data archiving
- Documentation and reporting
- Relationship building
- Mail handling
- Purchase orders organization
- Training and coaching
- Quality assurance
- Supervising staff
- Staff management
- Inventory systems
- Team bonding
Certification
Food handlers
CPR
First aid
Timeline
Administrative Assistant
Little Tykes Learning Center
05.2023 - Current
Childcare Teacher
Little Tyke Childcare Centers
05.2022 - Current
Food Manager
Little Tykes Learning Center
05.2022 - Current
Unloader Associate
UPS
09.2021 - 01.2022
Cashier
Market Street
05.2021 - 10.2021
Technician
Gamestop Dist. Center
06.2012 - 12.2019
High School Diploma -
Chester Jr./ Sr High School
Lassen Community College
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