Casey Figurski
Braselton,GA
Summary
Results-driven professional with a proven track record at Scale Systems, specializing in translating complex customer requirements into functional solutions. Expertise in object-oriented programming and technical troubleshooting has led to enhanced system efficiency. Recognized for delivering exceptional client service and contributing significantly to software and hardware improvements, ensuring precision and client satisfaction. Aiming to leverage these skills to drive further innovations in technology solutions.
Overview
15
15
years of professional experience
1
1
Certificate
Work History
Systems Technician
System Scale / Scale Systems
Norcross, GA
06.2018 - Current
- Analyzed customer requirements and translated them into functional specifications.
- Provided technical support for end-users by troubleshooting hardware and software issues remotely or onsite.
- Reviewed project specifications with users to determine exact system requirements.
- Created technical documentation for software projects.
- Wrote programs for computer platforms using various programming languages.
- Managed the full life cycle of software development projects.
- Executed installation, upgrades, and maintenance of system hardware and software.
Service Technician
Scale Systems
Norcross, GA
07.2010 - 06.2018
- Followed established safety rules, OSHA guidelines and company safety policies and procedures.
- Calibrated instruments to maintain accuracy within specified tolerances.
- Conducted service appointments to diagnose and fix problems.
- Diagnosed problems and determined solutions for various customer issues.
- Communicated with clients for outstanding customer service and to increase repeat business.
- Provided technical support to customers over the phone and in person.
- Executed installation of hardware and software adhering to engineering requirements.
Education
Associate of Applied Science - Computer Programming
Gwinnett Technical College
Lawrenceville, GA12-2017
Skills
- Object-oriented programming
- Software Development
- Front-end frameworks
- Relational & Non-Relational Database Proficiency
- Analytical Problem Solving
- System Hardware Upgrades
- Hardware installation
- Technical Troubleshooting
Certification
- Certificate Intensive Cloud Computing Hands-on Training.
- Certificate Java Programming.
- Certificate Programmable Control Technician I.
Timeline
Systems Technician
System Scale / Scale Systems
06.2018 - Current
Service Technician
Scale Systems
07.2010 - 06.2018
- Certificate Intensive Cloud Computing Hands-on Training.
- Certificate Java Programming.
- Certificate Programmable Control Technician I.
Associate of Applied Science - Computer Programming
Gwinnett Technical College
Similar Profiles
Steven AdamsSteven Adams
Lead Field Technician at System Scale CorporationLead Field Technician at System Scale Corporation
Thomas ParkerThomas Parker
Concrete Superintendent at Unifide CST Scale SystemsConcrete Superintendent at Unifide CST Scale Systems
ALEX HUEGERICHALEX HUEGERICH
Territory Manager - Sales and Service at Accurate Superior ScaleTerritory Manager - Sales and Service at Accurate Superior Scale