Casey Fitzgerald
Weymouth,MA
Summary
Professional Summary: Experienced Behavioral Health Technician with a proven track record of monitoring patients' physical and emotional well-being, collaborating with treatment teams, and facilitating recreational activities to promote client wellness and independence. Skilled in managing day-to-day home operations, overseeing surveillance of grounds and facility, and assisting individuals with activities of daily living. Possesses excellent time management, leadership, and creative thinking skills, and is proficient in computer use.
Overview
3
3
years of professional experience
Work History
Behavioral Health Technician
A Better State Treatment Center
03.2023 - Current
- Monitored patients' physical and emotional well-being and reported unusual behavior or physical ailments to medical staff.
- Kept eye on patients prescribed psychotropic medications to assess medications' effectiveness and side effects.
- Collaborated closely with treatment team to appropriately coordinate client care services.
- Facilitated recreational activities to help patients socialize.
- Carried out safety rounds and supervised activities.
- Taught successful strategies to promote client wellness and independence.
- Helped transport client's to any outside appointments
House Manager
Brady's Place Sober Living
02.2023 - Current
- Oversaw day-to-day home operations in compliance with regulations and company standards.
- Completed environmental checks to verify maintained and safe home and living areas.
- Ensured all amenities were available and in working order.
- Supervised surveillance of grounds and facility to prevent theft, unauthorized entrances or accidents.
- Interacted with clients to ensure satisfaction and address any issues or complaints.
- Transported clients to appointments, classes or social activities with facility vehicle.
- Assisted individuals with activities of daily living to promote functional independence.
- Maintained frequent interaction with senior management to measure goal achievement and determine areas of improvement.
Waitress
Cheesecake Factory Inc
09.2022 - 03.2023
- Greeted and escorted guests to tables, fostering warm welcome.
- Communicated orders to kitchen staff to turn tables faster, keeping food fresh and hot.
- Served food and drinks, removed dirty dishes, and refilled beverages to enhance dining experience.
- Complied with health department regulations to prevent foodborne illness.
- Managed closing duties such as counting money and cleaning.
- Delivered accurate checks and processed bill payments in POS system.
- Checked customer identification to support legal age requirements for consumption of alcoholic beverages.
- Offered menu recommendations, highlighting popular dishes to optimize guest enjoyment.
- Processed accurate cash and credit card transactions.
- Carried dirty plates and silverware to kitchen, expediting dishwashing process.
- Prepared tables for guests by setting out linens and silverware.
- Informed customers about daily specials, increasing sales of popular food items or dishes.
- Obtained food and drink orders using standard order pad or memorization.
- Presented menu and provided information about ingredients, reducing potential food allergies.
- Partnered with hostesses and other FOH staff to foster seamless dining service during peak periods.
Hairstylist
Supercuts
01.2021 - 01.2022
- Advised clients on best hairstyle and beauty tips for individual characteristics.
- Upheld safety and sanitation standards to reduce salon risks.
- Educated clients on hair care techniques and products.
- Provided consultations to clients to determine their specific needs.
- Restocked work area and performed timely prep work.
- Sanitized workstations and equipment for customer health and workplace safety.
- Washed, rinsed, and dried clients' hair using appropriate shampoos and conditioners.
- Treated scalp for hygienic and remedial purposes, using hands, fingers.
- Kept work stations clean and sanitized tools, such as scissors, and combs.
Hairstylist
Aveda
01.2020 - 01.2021
- Advised clients on best hairstyle and beauty tips for individual characteristics.
- Upheld safety and sanitation standards to reduce salon risks.
- Educated clients on hair care techniques and products.
- Provided consultations to clients to determine their specific needs.
- Restocked work area and performed timely prep work.
- Sanitized workstations and equipment for customer health and workplace safety.
- Washed, rinsed, and dried clients' hair using appropriate shampoos and conditioners.
- Treated scalp for hygienic and remedial purposes, using hands, fingers.
- Kept work stations clean and sanitized tools, such as scissors, and combs.
Education
Cosmetology License -
Hair Academy
Malden, MA09.2020
High School Diploma -
North Reading High School
North Reading, MA06.2010
Skills
- Client Transportation
- Patient Observation
- Maintaining Safety Standards
- Excellent Customer Service Skills
- Activities of Daily Living Management
- Rounds Management
- Creative Thinking
- Time Management
- Motivated
- Leadership
- Computer Skills
- Organized
- Goal Oriented
- Hairstylist
- Computer Skills
- Trustworthy
- Activity Planning
Timeline
Behavioral Health Technician
A Better State Treatment Center
03.2023 - Current
House Manager
Brady's Place Sober Living
02.2023 - Current
Waitress
Cheesecake Factory Inc
09.2022 - 03.2023
Hairstylist
Supercuts
01.2021 - 01.2022
Hairstylist
Aveda
01.2020 - 01.2021
Cosmetology License -
Hair Academy
High School Diploma -
North Reading High School
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