Casey Gannon
Lawton,MI
Summary
Multifaceted Office Administrator with an extensive background in a variety of administrative duties. Demonstrating a proven ability to manage multiple duties and responsibilities in a deadline driven environment. Focus and detail-oriented with a drive, commitment and work ethic to become a valuable and sought after member of the team.
Overview
14
14
years of professional experience
Work History
Service Billing Administator
A-1 Refrigeration Sales & Service
2023.07 - Current
- Streamlined office operations by implementing efficient administrative systems and procedures.
- Improved employee productivity with effective time management strategies for daily tasks.
- Enhanced internal communication by creating a centralized information hub accessible to all staff members.
- Shaped best practices within the team through regular review meetings focused on enhancing overall performance in accounts receivable functions.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving billing disputes with diplomacy and professionalism.
- Collaborated with the sales department to ensure proper invoicing for newly acquired clients and service upgrades.
- Assisted in improving cash flow with timely creation and submission of accurate invoices to clients.
Project Administrator
W Soule & Company
2019.11 - 2023.07
- Enhanced project efficiency by streamlining communication channels and implementing effective tracking systems.
- Reduced project completion times by effectively coordinating resources, schedules, and team members.
- Developed comprehensive project plans and timelines to facilitate on-time project delivery.
- Managed budgets for multiple projects, ensuring cost-effective allocation of resources and minimizing overspend.
- Collaborated with cross-functional teams to ensure seamless project integration and alignment with organizational goals.
Accounts Payable Coordinator
D&R Sports Company
2017.10 - 2019.10
- Streamlined invoice processing by implementing an efficient filing system.
- Reduced late payment fees through timely and accurate invoice management.
- Managed vendor relationships, ensuring prompt responses to inquiries and resolving disputes.
- Collaborated with the purchasing department for seamless order-to-payment processes.
- Improved cash flow by negotiating favorable payment terms with key vendors.
Lead Teller II
PNC Bank
2009.12 - 2017.10
- Enhanced customer satisfaction by efficiently managing transactions and addressing inquiries.
- Streamlined teller operations for increased accuracy and speed, minimizing wait times for customers.
- Boosted branch sales with proactive product recommendations based on customer needs.
- Managed cash inventory, ensuring accurate balancing of the vault and individual teller drawers daily.
- Assisted in training new tellers across the Michigan Region to ensure a consistent level of excellent service across the team.
- Mentored junior tellers, fostering professional growth and improved performance within the team.
Education
Bachelors of Accountancy and Business Administration -
Western Michigan University
04.2013
Associate of Applied Science - Accounting And Business Management
Kalamazoo Valley Community College
Kalamazoo, MI06.2010
Skills
- Teamwork
- Emotional Intelligence
- Problem Solving
- Data Entry
- Transferable Skills
- MS Office
- Critical Thinking
- Administrative
- Payment Tracking
- Accounts Receivable
- Bank Reconciliation
- Deadline-Oriented
Personal Information
Title: Project Administrator
References
References available upon request.
Timeline
Service Billing Administator
A-1 Refrigeration Sales & Service
2023.07 - Current
Project Administrator
W Soule & Company
2019.11 - 2023.07
Accounts Payable Coordinator
D&R Sports Company
2017.10 - 2019.10
Lead Teller II
PNC Bank
2009.12 - 2017.10
Bachelors of Accountancy and Business Administration -
Western Michigan University
Associate of Applied Science - Accounting And Business Management
Kalamazoo Valley Community College
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