Casey Gates
Lutz,State*
Summary
Versatile Senior Manager specializing in genomic research studies. Skilled at planning, implementing and overseeing key improvements to drive business growth and efficiency.
History of cultivating high performing teams that deliver high quality results on time..
Overview
28
28
years of professional experience
Work History
Senior Manager, Application Science
Thermo Fisher Scientific Inc.
01.2016 - Current
- Consistently met or exceeded annual performance targets set by senior leadership.
- Evaluated vendor offerings critically to select the most appropriate partners for delivering desired results at optimal costs.
- Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
- Balanced competing priorities efficiently while maintaining focus on critical tasks requiring immediate attention.
- Provided strong leadership to enhance team productivity and morale.
- Demonstrated exceptional adaptability in navigating complex situations or rapidly changing environments with ease.
- Evaluated hiring, firing, and promotions requests.
- Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Manager, Reseach and Development
Cereon Genomics
03.1998 - 02.2022
- Enhanced product development processes by implementing innovative research strategies and methodologies.
- Reduced costs by identifying inefficiencies within the R&D department and implementing process improvements.
- Collaborated with cross-functional teams to drive successful research project in identifying potential targets
- Mentored junior team members, fostering a culture of continuous learning and professional growth within the R&D department.
- Established partnerships with external organizations, expanding access to critical resources and expertise in support of R&D efforts.
Application Scientist
Thermo Fisher Scientific Inc.
04.2013 - 01.2016
- Enhanced product development by conducting extensive research and utilizing innovative methods.
- Collaborated with cross-functional teams to streamline processes for improved efficiency in project execution.
- Conducted training sessions for staff members on the latest application technologies, enhancing overall team expertise.
- Established strong relationships with clients by providing timely updates on project progress and ensuring expectations were met.
- Troubleshot complex issues during application development, devising creative solutions that minimized delays in project timelines.
- Participated in design and planning exercises for future software rollouts.
- Updated technical documentation, product specifications and technical training materials.
Manager, Application Support
Affymetrix
01.2009 - 04.2013
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Managed and motivated employees to be productive and engaged in work.
- Developed and maintained relationships with customers and suppliers through account development.
Application Scientist
Affymetrix
09.2007 - 01.2009
- provided world class customer support on all Microarray products
- represented Service and Support for numerous product launches
- lead Support for Reproductive Health
- organized scheduling of Global Technical Support phone coverage
- led team of SME for escalated data analysis issues
Senior Manager, Genetic Analysis Platform
Broad Institute
07.2006 - 09.2007
- Managed 3 teams consisting of over 20 people on 3 different genotyping platforms: Affymetrix, Illumina, and Sequenom.
- Responsible for project scheduling and sample processing of samples through the lab
- Increased customer satisfaction with timely project deliveries and seamless communication.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
Field Application Scientist
Affymetrix
02.2002 - 07.2007
- Conducted training sessions for staff members on the latest application technologies, enhancing overall team expertise.
- Optimized customer satisfaction by providing technical support and addressing inquiries effectively.
- Contributed to increased sales revenue through insightful presentations and demonstrations of cutting-edge applications.
- Assisted with creation of user manuals.
- Quickly and successfully led troubleshooting experiments at customer sites to keep them up and running and satisfied
Production Manager, BAC-end Sequencing
The Institute For Genomic Research
05.1996 - 03.1998
- Developed a comprehensive training program for new hires, resulting in higher employee retention rates and faster integration into the team.
- Conducted root cause analysis on production issues, devising corrective actions to prevent recurrence.
- Negotiated with suppliers for better pricing and terms, reducing overall procurement costs without sacrificing quality.
- Implemented preventive maintenance programs for equipment, extending their lifespan and minimizing downtime due to malfunctions.
- Resolved issues quickly to maintain productivity goals.
- Delivered direct feedback to senior management regarding project visibility and status.
Education
Master of Science - Microbiology
Clemson University
Clemson, SC05.1996
Bachelor of Science - Biology
Furman University
Greenville, SC05.1993
Skills
- Resource Allocation
- Regulatory Compliance
- Customer Relationship Management
- Talent Development
- Data Analytics
- Documentation and Reporting
- Troubleshooting and Problem Resolution
- Team Development
- Organizational Improvement
- Data-Driven Decision-Making
- Cross-Functional Collaboration
- Data Analysis and Reporting
- Cross-functional Team Coordination
Timeline
Senior Manager, Application Science
Thermo Fisher Scientific Inc.
01.2016 - Current
Application Scientist
Thermo Fisher Scientific Inc.
04.2013 - 01.2016
Manager, Application Support
Affymetrix
01.2009 - 04.2013
Application Scientist
Affymetrix
09.2007 - 01.2009
Senior Manager, Genetic Analysis Platform
Broad Institute
07.2006 - 09.2007
Field Application Scientist
Affymetrix
02.2002 - 07.2007
Manager, Reseach and Development
Cereon Genomics
03.1998 - 02.2022
Production Manager, BAC-end Sequencing
The Institute For Genomic Research
05.1996 - 03.1998
Master of Science - Microbiology
Clemson University
Bachelor of Science - Biology
Furman University
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