CASEY GEIGER
Bakersfield,CA
Summary
Accomplished professional with expertise in emergency response in Roadside Assistance. Proven ability to enhance operational efficiency and ensure regulatory compliance. Skilled in decision-making and multitasking, Trained to use multiple versions of digital dispatch or service provider apps to improve service capabilities and response times to stranded motorists.
Overview
13
13
years of professional experience
Work History
Roadside Assistance Technician
Roadside Assistance
01.2023 - Current
- Managed emergency response protocols to ensure timely assistance to stranded motorists providing Tire Changes, Jump Starts, Lockouts, Fuel Delivery
- Coordinated service calls effectively, optimizing resource allocation and reducing response times.
- Provided timely roadside assistance to clients, ensuring safety and satisfaction during emergencies.
- Diagnosed vehicle issues quickly, offering effective solutions to restore mobility.
- Helped clients with getting back on the road again by providing excellent, time efficient service, ensuring high levels of satisfaction and loyalty
Material Handler Team Lead
Habitat for Humanity
01.2021 - 03.2023
- Supervised material handling processes to ensure compliance with safety protocols and operational efficiency
- Trained and mentored team members on best practices for inventory management and equipment operation
- Coordinated daily workflows to optimize resource allocation and minimize downtime in warehouse operations
- Implemented process improvements that enhanced accuracy in order fulfillment and reduced waste
- Maintained a clean, organized work environment, promoting employee satisfaction and operational efficiency.
Stocker Associate/Cashier
Dollar Tree
10.2013 - 03.2019
- Stocked shelves efficiently to ensure product availability and enhance customer shopping experience.
- Organized inventory layout for optimal accessibility and streamlined replenishment processes.
- Collaborated with team members to maintain store cleanliness and safety standards.
- Conducted regular inventory counts to verify stock levels and minimize discrepancies.
- Consistently lifted materials weighing as much as 50 pounds.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Fiscal Technician
County of Kern
12.2012 - 07.2013
- Processed fiscal documents to ensure compliance with county regulations.
- Coordinated budgetary tracking and reporting for various departmental expenditures.
- Reconciled financial discrepancies through detailed analysis of records and transactions.
- Developed efficient filing systems for improved record retrieval and management.
- Trained junior staff on fiscal procedures and software applications to enhance team performance.
Education
High School Diploma -
Liberty High School
Bakersfield, CA05-2008
Skills
- Data entry
- Multitasking
- Reliability
- Regulatory compliance
Timeline
Roadside Assistance Technician
Roadside Assistance
01.2023 - Current
Material Handler Team Lead
Habitat for Humanity
01.2021 - 03.2023
Stocker Associate/Cashier
Dollar Tree
10.2013 - 03.2019
Fiscal Technician
County of Kern
12.2012 - 07.2013
High School Diploma -
Liberty High School