Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Casey Gentry

Troutville,VA

Summary

Dynamic professional with experience in high-pressure roles, known for exceptional customer service and effective teamwork. Proven ability to adapt quickly and solve problems, ensuring smooth operations and customer satisfaction.

Overview

1
1
year of professional experience

Work History

Concession Stand Member

Read Mountain Swim Club
Cloverdale, VA
05.2025 - 09.2025

● Take, alter, and complete orders and transactions with customers in a friendly and welcoming manner.
● Clean utensils, dishes, and the concession stand itself.
● Deal with money from the register, for example: adding new bills when needed, putting money in, and taking money out in order to complete cash transactions.
● Cooking food and preparing drinks for customer orders.
● Opening the stand up and getting everything prepped for the day in the mornings.
● Closing the stand, which entailed: wiping down everything, mopping the floors, making sure everything is turned off and put away, cleaning dishes and machines, leaving the stand ready for the morning shift.
● Informing customers of deals and specials.
● Working with coworkers as a team to get orders in, completed, and to their respective customers.

● Working effectively in fast-paced environments.

● Self-motivated, with a strong sense of personal responsibility.

Replay System Operator

Railyard Dawgs
Roanoke, VA
10.2024 - 12.2024

● Record, clip, and edit footage live from multiple cameras.
● Cleanly and quickly edit footage and compile them into a multi-angled clip to then play on the giant board as a "replay".
● Keep score and track of each goal, collision, fight, and events and their respective footage numbers.
● Set up the replay system and make sure it's properly linked to each camera and angle before each game.
● Communicate with the switchboard operator, camera crew, and announcers to cleanly, effectively, and swiftly get replays on the board and on time with their proper sponsorships and call-outs.
● Store, organize, and export each of the clips and files after each game, ensuring they have the footage for later use.
● Stay focused in an extremely fast-paced, busy environment.
● Carry out all these duties alone since there was only one person on the replay system at a time.

● Assisted in troubleshooting equipment issues to minimize downtime and enhance operational efficiency.

Concession Stand Member

Read Mountain Swim Club
Cloverdale, VA
05.2024 - 09.2024

● Take, alter, and complete orders and transactions with customers in a friendly and welcoming manner.
● Clean utensils, dishes, and the concession stand itself.
● Deal with money from the register, for example: adding new bills when needed, putting money in, and taking money out in order to complete cash transactions.
● Cooking food and preparing drinks for customer orders.
● Opening the stand up and getting everything prepped for the day in the mornings.
● Closing the stand, which entailed: wiping down everything, mopping the floors, making sure everything is turned off and put away, cleaning dishes and machines, leaving the stand ready for the morning shift.
● Informing customers of deals and specials.
● Working with coworkers as a team to get orders in, completed, and to their respective customers.

● Working effectively in fast-paced environments.

● Self-motivated, with a strong sense of personal responsibility.

Education

Bachelor of Science -

Lord Botetourt High School
Daleville, VA
05-2024

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Customer support
  • Imaginative thinking
  • Strong vocabulary
  • Improvisational skills
  • Editing and proofreading
  • Critical thinking
  • Food safety and sanitation

Languages

English
Native or Bilingual

Interests

  • Enjoy participating in roller blading for overall physical and mental well-being
  • Strategy Games
  • Music
  • Backpacking and Hiking
  • Avid Reader
  • Reading
  • Video Gaming
  • Acting and Theater
  • Creative Writing

Timeline

Concession Stand Member

Read Mountain Swim Club
05.2025 - 09.2025

Replay System Operator

Railyard Dawgs
10.2024 - 12.2024

Concession Stand Member

Read Mountain Swim Club
05.2024 - 09.2024

Bachelor of Science -

Lord Botetourt High School