Hardworking professional and personable employee with exceptional customer service, a drive to succeed and a desire to help others. Knowledgeable about necessary care for various plants. Trusted keyholder; able to perform responsibilities such as handling money, and opening and closing across multiple places of employment. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lead Grower
Strange's Florists, Greenhouses & Garden Centers
Short Pump, VA
06.2022 - Current
Delivered a friendly and personable service and one-on-one assistance to promote positive customer experiences and built rapport.
Adhered to watering schedule and crop production to keep greenhouse plants healthy and thriving.
Provided technical advice, guidance and safety protocols to junior staff members regarding proper care procedures for various types of crops.
Trained and supervised a team of workers in planting, sorting crops, and delegating tasks.
Implemented integrated pest management strategies and daily inspection to reduce the risk of crop damage and loss and identified potential pests before they caused damage.
Mixed and sprayed fertilizers, herbicides and insecticides onto spring annuals and tropical plants as well as monitored soil conditions.
Checked weather conditions, boilers, fans, and vents to regulate greenhouse temperature.
Inspected drip lines, hoses and various equipment for signs of disrepair, performing necessary maintenance work.
Greenhouse Manager
Anderson's Garden Center
Virginia Beach, VA
03.2019 - 03.2022
Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
Cared for and maintained plants in climate-controlled areas.
Handled money by accurately setting up registers, balancing drawers and preparing daily deposits.
Trained junior employees on POS system, customer interaction, making displays, and plant care.
Managed daily operations of greenhouse including loading and unloading trucks, monitoring temperature, humidity, ventilation, and lighting.
Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
Boutique Sales Associate
Andersons's Garden Center
Virginia Beach, VA
06.2017 - 03.2019
Provided product knowledge to customers regarding materials, designs, colors.
Engaged with customers on the floor providing style advice and suggesting appropriate accessories for purchases.
Created attractive window displays featuring new products or seasonal promotions.
Assisted in stocking shelves, racks, and displays to ensure merchandise was organized and easily accessible for customers.
Managed fitting room traffic flow ensuring all items were returned to their correct locations in a timely manner.
Education
Horticulture 110
Tidewater Community College
Chesapeake, VA
09-2021
High School Diploma -
Catholic High School
Virginia Beach, VA
05-2020
Skills
Self Motivation
Attention to Detail
Problem-Solving
Interpersonal Communication
Fertilizer Application
Team Supervision and training
Environmental Monitoring
Certification
Pesticide Applicator License
References
References available upon request.
Timeline
Lead Grower
Strange's Florists, Greenhouses & Garden Centers
06.2022 - Current
Greenhouse Manager
Anderson's Garden Center
03.2019 - 03.2022
Boutique Sales Associate
Andersons's Garden Center
06.2017 - 03.2019
Horticulture 110
Tidewater Community College
High School Diploma -
Catholic High School
Pesticide Applicator License
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