Casey Grizzell
New Port Richey,FL
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
CNA
Madison Pointe Care Center
06.2022 - 12.2025
- Assist patients with daily activities, ensuring their comfort and safety - Improved patient satisfaction ratings
- Strengthen communication skills to address patient concerns promptly - Enhanced overall patient care quality
- Provide compassionate care, leading to measurable improvements in patient well-being and morale
- Provided compassionate care to elderly clients, enhancing daily living activities and independence
- Monitored vital signs, ensuring patient safety and well-being
- Collaborated with healthcare professionals to develop personalized care plans, improving client outcomes
- Assisted with mobility and physical therapy exercises, promoting client health and recovery
- Maintained detailed records of patient progress, contributing to effective communication and care coordination
HHA
Assisting Hands of Pasco and Pinellas
01.2021 - 01.2022
- Assisted with client personal care needs to foster independence and well-being.
- Documented patient status and reported changes in care needs.
- Assisted clients with proper exercises and rehabilitation.
- Cared for patients by washing and ironing laundry, cleaning or assisting with personal care.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Performed light housekeeping duties such as laundry, vacuuming and dusting.
- Checked vital signs on a regular basis such as blood pressure, temperature and pulse rate.
Shift Manager
McDonald's
05.2018 - 02.2021
- Managed customer complaints, improving dining experience and customer loyalty
- Enhanced team performance by resolving conflicts and ensuring smooth shift operations
- Documented receipts, employee hours and inventory movement.
- Implemented efficient strategies to reduce wait times and increase customer satisfaction
- Trained new employees, fostering a collaborative and supportive work environment
- Upheld company standards and compliance requirements for operations.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
Waitress/Server
Bob Evans
03.2013 - 07.2018
- Served guests efficiently, ensuring high satisfaction and repeat business
- Handled cash and card transactions accurately, maintaining balanced registers
- Collaborated with kitchen staff to ensure timely and accurate order delivery
- Resolved customer complaints promptly, improving overall dining experience
- Trained new staff, enhancing team performance and service quality
Education
CMAA -
Ultimate Medical Academy
Port Richey, Florida02.2015
GED -
Fred K Marchman Technical College
New Port Richey, Florida01.2013
Skills
- Time Management
- Staff management
- Task delegation
- Work prioritization
- Empathy
- Workplace Safety Standards
- Customer Service
- Detail-Oriented Analysis
- Leadership
- Complex Problem-solving
- Organizational Proficiency
Certification
- First Aid/CPR Certified
References
References available upon request.
Timeline
CNA
Madison Pointe Care Center
06.2022 - 12.2025
HHA
Assisting Hands of Pasco and Pinellas
01.2021 - 01.2022
Shift Manager
McDonald's
05.2018 - 02.2021
Waitress/Server
Bob Evans
03.2013 - 07.2018
GED -
Fred K Marchman Technical College
CMAA -
Ultimate Medical Academy