Casey Hall
Hixson,TN
Summary
Dynamic Social Media Coordinator with a proven track record at Wilson Hamilton Real Estate Law, enhancing online engagement through innovative content marketing and development. Excelled in team leadership and customer service excellence, significantly growing audience engagement. Skilled in content creation and social media marketing, leveraging excellent communication and attention to detail for brand growth.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
5
5
years of professional experience
Work History
Social Media Coordinator
Wilson Hamilton Real Estate Law
03.2022 - 08.2024
- Created social media content with consistent content and tone.
- Enhanced online engagement with the creation of compelling content for various platforms.
- Created shareable content that resonated with followers, driving increased engagement rates and audience growth.
- Strengthened brand identity with consistent messaging, tone, and visual elements across all posts.
- Educated colleagues on social media best practices, including proper use of hashtags, post formatting, and platform-specific features.
- Interacted with fans and clients in effort to take advantage of positive posts and feedback to boost brand identification.
- Monitored comments sections across platforms to address negative feedback and maintain brand reputation.
- Increased website traffic through effective cross-promotion and link sharing on social media channels.
Bar Lead
Black Bear Bier Garten
07.2020 - 03.2022
- Trained and mentored new bartenders, resulting in improved staff performance and overall team collaboration.
- Assisted in marketing efforts for the establishment by creating engaging social media content featuring signature cocktails and promotions.
- Collaborated with the kitchen team to develop successful food pairings for featured drinks, enhancing the guest dining experience.
- Enhanced guest experience by providing exceptional service and maintaining a clean, welcoming environment.
- Streamlined bar operations by revising standard operating procedures for greater efficiency and consistency.
- Managed cash handling procedures to ensure accurate reporting and reduce discrepancies.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Developed creative drink menus, incorporating seasonal ingredients and popular trends to attract customers.
Bartender/Restaurant Server
Blue Coyote Bar and Grill
12.2019 - 05.2021
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Education
Associate of Applied Science - Business Management
North Georgia Technical College
Clarkesville, GA12.2024
Skills
Content Marketing
Content Development
Social Media Marketing
Beer/ Liquor Knowledge
Cocktail creation
Upselling strategies
Attention to Detail
Excellent Communication
Computer Skills
Customer service excellence
Team Leadership
Safe Food Handling
Timeline
Social Media Coordinator
Wilson Hamilton Real Estate Law
03.2022 - 08.2024
Bar Lead
Black Bear Bier Garten
07.2020 - 03.2022
Bartender/Restaurant Server
Blue Coyote Bar and Grill
12.2019 - 05.2021
Associate of Applied Science - Business Management
North Georgia Technical College
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