Quality Assurance and Document Control Manager with a history of enhancing compliance and reducing non-conformities by 12% at Innovex. Skilled in documentation management, process improvement, and achieving ISO certifications. Expertise in quality control systems, regulatory compliance, and team leadership in high-volume manufacturing. Proven ability to reduce defects, boost customer satisfaction, and improve operational efficiency.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Quality Assurance/Document Control Management
Innovex
Houston, TX
12.2021 - 08.2023
Sustained master registries for all active Work Orders, Purchase Orders, Deviation Reports, Non-conformance Reports, Corrective Action Reports, Root Cause Analyses exceeding business and regulatory compliance requirements.
Actively reviewed MTRs, NDE Reports, Heat Treatment Reports, and Coating Reports providing senior management with updated key findings.
Provided feedback to offshore and onshore executive management on status of project deliverables, potential risks associated with the project.
Review, update, and create processes, procedures, and work instructions for Quality Management System.
Implement updated and newly created processes/procedures, and employee training conducted as needed.
Played an instrumental role in preparing and implementing a Quality Management System resulting in receiving ISO:9001-2015/API certifications for the Inflates facility with no major findings.
Developed, implemented, and continue to provide support to ensure the new process has and is remaining compliant as required by the newly released process of receiving materials.
New process includes an updated Q/C Inspection workflow reducing missed non-conformities by 12%, reviewing all Material/Mill Test Reports and Inspection Logs against corresponding Material Specifications.
Created process utilizing Deviation Reports with suppliers to identify material not within the required range per material specification and/or drawings.
Senior Documentation Management/ Control Specialist
Hunting Energy Services
Spring, TX
09.2020 - 11.2020
Sustained master document registers for all active offshore projects exceeding business and regulatory compliance requirements.
Actively reviewed MTRs, NDE Reports, IGLs, and coating reports, updated senior management with key findings.
Prepared and controlled all offshore project and vendor deliverables and final data books.
Provided feedback to executive team on status of project, budget reports, risks associated with project.
Employed a new process to archive all project deliverables and active records, which removed redundancies by 75%.
Project Management and Coordination/Senior Administrative Specialist
Halliburton Energy Services
Conroe, TX
11.2018 - 04.2019
Performed a wide range of tasks regularly, such as making necessary arrangements for accommodations, transportation, and providing personal assistance in collaboration with other executive assistants; delivered exceptional logistical support to visiting executives.
Created and installed a state-of-the-art document management system for the engineering department that enhanced cross-department collaboration, gained better insight, and reduced paperwork for the Onshore Technology group.
Prepared reports on assigned topics by conducting in-depth research and compiling first-hand information.
Developed and executed an innovative method for processing requisitions that significantly decreased resources spent on project month-end reporting by 33%.
Drilling Services Systems Administrator/Document Management
Weatherford International
Houston, TX
08.2012 - 07.2018
Supplied strategic direction and roadmap for developing and implementing processes for nine product lines that reduced operating costs and streamlined said product lines.
Maintained an active role in testing and deploying new functionality in Creo, Inventor, SolidWorks, and Windchill PDM software.
Assessed needs for skills improvement and organized effective training sessions on Windchill PDM, JD Edwards, SharePoint, and numerous in-house systems for more than 35 employees.
Delivered application support and enabled several processes, such as customer liaison and data management for seamless business operations.
Provided documentation management ensuring the correct and necessary was properly released, latest and greatest revisions were available within Windchill, created/reviewed Quality documentation for the QMS.
Resolved issues proactively and eliminated bottlenecks by 65% by employing and enforcing a new process to communicate throughout the life of a project.
Appointed as a project manager by the executive management to head system migration for 30+ projects and selected and trained a top-performing team on new PLM system; surpassed go-live timeline within three weeks.
Analyzed 13,000 mechanical parts and technical specifications for system migration; attained zero downtime for engineering projects, while ensuring data integrity for all offline work.
Document/Quality Control Supervisor
Arc Designs Inc.
Houston, TX
07.2011 - 04.2012
Assumed a leading role in executing preparations for API 4F audit.
Formulated and instituted a cutting-edge document management process, which captured, stored, and retrieved paper and electronic documents, managed documentation for the quality management system.
Chaired safety meetings on a weekly and monthly basis, led site safety inspections, and designed corrective action plans; generated zero LTIs for four years.
Maintained and supplied all project and vendor deliverables throughout project and created and issued final data books.
Lowered ISO audit findings from 5 to 1 and ultimately reached zero findings by actively analyzing and revamping quality documents, consisting of quality manuals, quality plans, quality procedures, inspection, and test plans.