Casey Hayes
Grover,MO
Summary
Hardworking individual available 12-20 hours per week, including weekends and evenings. Track record of providing optimum customer service in establishment that serves 200+ customers daily. Successful Courtesy Clerk with ~3 years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability.
Overview
4
4
years of professional experience
Work History
Courtesy Clerk
Dierbergs
03.2022 - Current
- Enhanced customer satisfaction by providing efficient bagging and carryout services.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Assisted with inventory management, ensuring accurate stock levels and timely replenishment of items.
- Provided exceptional customer service, addressing concerns and inquiries promptly and professionally.
- Collaborated with team members to maintain a well-organized and efficient work area.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
- Facilitated smooth transactions by returning misplaced items to their appropriate locations within the store quickly and efficiently.
- Upheld high standards of professionalism while interacting with customers, coworkers, and supervisors alike.
- Supported store operations by lending a hand in other departments as needed, demonstrating adaptability and teamwork.
- Assisted elderly or disabled customers with loading groceries into vehicles upon request, demonstrating compassion and care in all interactions.
Kennel Worker
Frolic Inn
06.2020 - 07.2021
- Enhanced animal well-being by providing daily care, including feeding, cleaning, grooming, and exercising.
- Improved kennel cleanliness by maintaining a strict schedule of sanitation and disinfection procedures.
- Ensured animal safety with proper handling techniques and adherence to facility guidelines.
- Increased client satisfaction by offering attentive customer service and addressing any concerns regarding their pets'' stay at the kennel.
- Facilitated smooth check-in/check-out processes for clients while ensuring all necessary documentation was completed accurately.
- Supported training efforts for new hires, sharing best practices for animal care and kennel maintenance tasks.
- Promoted a safe environment for both employees and animals by consistently following established workplace safety protocols.
- Organized group play sessions to provide socialization opportunities for compatible dogs in our care.
Education
High School Diploma -
Lafayette Sr. High School
Wildwood, MO06.2024
Skills
- Store Cleaning
- Loss Prevention
- Cart Returns
- Price Checking
- Loading and Unloading Carts
- Customer Service
- Teamwork and Collaboration
- Sanitation Procedures
- Adaptability and flexibility
- Multitasking abilities
- Empathy and compassion
- Critical thinking
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