Summary
Overview
Work History
Education
Skills
Timeline
Generic

Casey Hogan

Anna,TX

Summary

Highly motivated and easily moldable to ever changing practices to enhance the customer experience, and create a profitable business. Efficient in team training, reviews, and achieving bonus programs with employees who are eligible. Strong leader that also fits well with a team to ensure positive energy and results. Very dependable with the ability to leave personal life at the door while working. Very calm demeanor that pairs well with customer relations and problem solving.

Overview

14
14
years of professional experience

Work History

Area Manager

Papa Murphy's
06.2023 - Current
  • Increased team productivity by streamlining processes and implementing more efficient systems. Working side by side with employees vs phone calls and meetings to create that strong relationship.
  • Managed daily operations for optimal performance, ensuring timely completion of tasks and projects which then set my managers up for success.
  • Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
  • Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
  • Mentored junior staff members, providing guidance on best practices and professional development opportunities. Also in-charge of onboarding, disciplinary action and termination.
  • Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth. Was able to achieve many in store promotions.
  • Ensured compliance with all relevant regulations, maintaining detailed records and documentation as required. Attended district meetings and corporate events to keep up to date with upcoming promotions and price changes.

General Manager

Papa Murphy's
10.2016 - 06.2023
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Championed continuous improvement initiatives that enhanced operational performance across all departments.
  • Managed budget development, forecasting, inventory and financial reporting processes to track progress towards organizational objectives accurately. Also created schedules depending on the forecasted numbers to ensure good labor cost.
  • Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities. Also traveled and ran these events.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.

Assistant Manager

Papa Murphy's
01.2010 - 10.2016
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.

Education

High School Diploma -

McKinney Boyd High School
McKinney, TX
06.2009

Skills

  • Relationship Building and Management
  • Supply Chain Management
  • Controlling Costs
  • Business Development and Planning
  • Operations Management
  • Customer Relationship Management
  • Staff Scheduling
  • Staff Development and Management

Timeline

Area Manager

Papa Murphy's
06.2023 - Current

General Manager

Papa Murphy's
10.2016 - 06.2023

Assistant Manager

Papa Murphy's
01.2010 - 10.2016

High School Diploma -

McKinney Boyd High School
Casey Hogan